Traveler reviews
Overall rating
6.5
Good
Based on 984 reviews
Boarding
6.6
Comfort
6.7
Crew
7.2
Entertainment
6.1
Food
6.2
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Find cheap flights on Ethiopian Air
Round-trip
Economy
Ethiopian Air information
| IATA Code | ET |
|---|---|
| Routes | 292 |
| Top route | Addis Ababa Bole to Gondar |
| Airports served | 123 |
| Top airport | Addis Ababa Bole |
Ethiopian Air traveller reviews
Pros
"New aircraft with comfortable business seats."
(in 6 reviews)
"Flight Crew were great."
(in 29 reviews)
"The crew was nice."
(in 121 reviews)
Cons
"The seats were too uncomfortable"
(in 5 reviews)
"The food was not good."
(in 125 reviews)
"Nothing very nice flight."
(in 119 reviews)
Recent reviews
Traveler rating
359
227
178
155
2
Find reviews that mention:
connecting flight
great flight
good flight
food was good
crew friendly
flight entertainment
great service
flight attendants
boarding
seat was not comfortable
much better
changed without
customer service
business class
new aircraft
avoid using
seats were very comfortable
seats uncomfortable
table very dirty
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10.0
Excellent service
review from
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8.0
Work on entertainment systems and seat comfort. Seats are very old and worn out. Entertainment systems not working,
review from
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8.0
Used old flight. Seats not comfortable. Entertainment systems not working.
review from
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8.0
Reliable partner. I am sure I will get to my destination in time. Best airline - spacious leg room, good entertainment are used between Addis and shorter distances. Worst airline carriages - shorter leg rooms, torn seats, entertainment systems not working are placed between Addis and Dulles (very long routes).
review from
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6.0
The service available is amazing 🤩
review from
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10.0
Awesome flight experience.
review from
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8.0
Food
review from
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6.0
I know this is Africa but the plane seats could be more comfortable
review from
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10.0
The selection of movies has not changed in a very long time. Other than that... All was excellent
review from
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7.9
Good and efficient service. Food quality was poor though. Also, my seat hadn't been cleaned from previous flight (pocket still full of gargbage).
review from
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7.9
Good and efficient service. Food was quite poor though. And my seat hadn't been cleaned from previous flight (pockets still full of gargbage). Flight entertainment had a good screen, but audio with earplugs was terrible.
review from
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10.0
On the way in they had vegetarian options but nothing but meat options on the way back. I totally forgot to ask for vegetarian meals when booking my flight, but luckily there were enough items to get me through the flights. A wonderful flight and crew.
review from
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1.9
Stay away from flights going through Lome if that is not your final destination. The agents at the Accra airport are also thieves. They held onto my boarding pass for my upgraded ticket which I paid an extra $800; untill I paid $260. for excess baggage, when I was entitled to 3 free because of my upgraded ticket. I could have kept my economy seat and paid only $260, instead I paid $1060!. The agent held onto my boarding pass untill I had paid and had only 20 minutes to clear TSA. Pleasw do not fly Ethiopian Air via Lome to Ghana!!!!. You will regret this very e expensive experience.
review from
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7.9
The flight was comfortable and service was great. The wait on the Lome layover was longer than the airline promised but the crew landed us at Newark on schedule.
review from
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7.9
The blankets are nice and warm and the staff are very nice. Serving breakfast at breakfast time not dinner and just a snack for late night instead of a meal.
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10.0
Food excellent
review from
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1.9
Delayed baggages
review from
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10.0
Cons: The travel was very good
review from
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10.0
Cons: The entertainment console doesn’t work
review from
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2.0
Cons: Poor communication
review from
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10.0
Pros: overall
Cons: Goodreview from
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8.0
Pros: Excellent
Cons: Do better for the meal according to the health safety.review from
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10.0
Pros: It was smooth all the way around. Food was amazing 👏
review from
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8.0
Cons: Keep up the good work.
review from
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10.0
Cons: Best Airlines
review from
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10.0
Pros: I liked both the seat and crew service
review from
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8.0
Pros: The crew was awesome
Cons: Figure out how to shorten flightreview from
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8.0
Cons: Nothing really, everything was great! Flight was just extremely long!
review from
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8.0
Pros: Crew were extremely professional
Cons: The seats were less comfortable for mereview from
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10.0
Pros: Crew
Cons: Entertainmentreview from
Ethiopian Air FAQs
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Flight status
Ethiopian Air route map
Top airports served by Ethiopian Air
- Addis Ababa Bole Airport (ADD)
- Bahar Dar Airport (BJR)
- Dire Dawa Aba Tenna D Yilma Airport (DIR)
- Jigiga Airport (JIJ)
- Makale Airport (MQX)
- Gondar Airport (GDQ)
- Dubai Intl Airport (DXB)
- Entebbe Airport (EBB)
- Nairobi Jomo Kenyatta Intl Airport (NBO)
- Jimma Airport (JIM)
- Dublin Airport (DUB)
- Johannesburg OR Tambo Airport (JNB)
- Hargeisa Airport (HGA)
- Mogadishu Airport (MGQ)
- Rome Fiumicino Airport (FCO)
Ethiopian Air contact information
- ET IATA Code
- +63180013220154 Call
- ethiopianairlines.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.