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This Delta flight was operated by WestJet .. we didn’t know until after booking. Delta advertised free baggage check however WestJet charged us a total of 120 dollars for this. This also didn’t allow us to do online check in using WestJet app as there was an outstanding fee for baggage.. I had to hold for over an hour on our outbound flight to do this. Returning was the same although we decided to physically check in early to avoid this hold time. When we checked in the agent told us we had been put on the standby list and only just made the flight. So despite prepaying for the tickets and reserving the seats we still didn’t apparently have a guarantee of being on the flight.. very concerning. He assigned us other seats and then actually had to ask us if we had paid for our baggage.. again very strange. We paid and didn’t complain as it wasn’t his fault. We did over hear other travellers with the same issue though. Airlines need to be more organized in my opinion.. apps that need upgrading and the apparent overbooking of flights makes just the journey more stressful knowing that there is a possibility that you may not get on your flight despite prepaying and reserving and paying for seating and baggage.. what is going on?

We had no wifi the entire trip and no live tv the entire trip on a day that the us national team was playing g an important World Cup game. Missed the whole game. Sat on the runaway for 45, so the trip was delayed!

For some reason comfort plus still doesn’t have enough legroom for both the handbag and legs. Huge disappointment for the extra costs.

Long and uncomfortable

Very late flight and no accommodation

Delayed multiple times and then canceled.

Delayed and cancelled

The food was skimpy. 2nd meal was two half slices of bread with butter and cheese. Reminded me of prison.

Delta did not put my TSA pre-check on my boarding pass so I had to go through regular security. I did not pack for that and it was a nightmare going through security. Not sure where the glitch is, but the # was put on my Profile w/Delta. It also happened on the return flight.

My TSA pre check # was not on either of my boarding passes. I had to go to the Delta Counter to get it fixed in Detroit. On a side note, I called Delta the night before I was to fly and they said my TSA pre-check # should be on my boarding pass. So not sure where the glitch is.

My daughter has a nut allergy, instead of it being private the flight attendant comes over to you, announces that you have a nut allergy and then does not allow anybody in your road to have nuts. It was extremely embarrassing for my daughter, and she felt targeted because somebody in our row wanted nuts. If you have people with nut allergies, you should just not allowed nuts on that flight instead of calling out each individual person with a nut allergy so everybody else knows they are the reason they do not get a nut.

The crew was very abrupt but it was ok over all

not beeing cancel for a mecanic reason and VERY BAD HANDLING OF THE SITUATION BY EVERYBODY...... THEY WERE BAD LIE TO US THE TRAVELERS !! VG

Flight was delayed The gate was changed 3×1 time to a 20 minute walk from the original one. The crew seem to be tired and not motivated. Definitely not what you expect from first class flight.

Be on time ! 2 hours late is too much inconvenience.

Flight was almost 2 hours late taking off in Memphis to Atlanta because a crew member was late . I missed my connecting flight and had to layover in Alt. to get another flight to my destination of Nashville. I could have driven there faster .