Traveler reviews
Overall rating
7.8
Good
Based on 547 reviews
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.5
Food
7.7
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Round-trip
Economy
Asiana Airlines information
| IATA Code | OZ |
|---|---|
| Routes | 122 |
| Top route | Seoul Gimpo Intl to Jeju City |
| Airports served | 60 |
| Top airport | Incheon Intl |
Asiana Airlines traveller reviews
Pros
"Crew were attentive and kind."
(in 245 reviews)
""Good food, great seats, nice movies.""
(in 173 reviews)
""Great leg room, comfortable, good food.""
(in 18 reviews)
Cons
"The service and the entertainment options"
(in 104 reviews)
"movie selections are terrible and few."
(in 35 reviews)
"more leg room would be nice."
(in 25 reviews)
Recent reviews
Traveler rating
938
319
165
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Find reviews that mention:
delayed flight
food was good
great flight
crew was great
great service
entertainment system
seats were uncomfortable
flight attendants
movie selection
economy class
leg room
business class
seats were comfortable
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10.0
It was comfortable and the crew were amazing
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10.0
It was a comfortable trip and the crew were amazing
review from
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8.0
Seats are uncomfortable in economy, seats were dirty. Food option was mediocre but everything else cannot complain. Overall flight was good.
review from
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6.0
Seats were quite small and packed tightly together. Old entertainment system (no touchscreen).
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2.0
I was at the airport and my flight ticket has been canceled 6 hours prior departure from email, and then asked me for extra amount money to repurchase the ticket
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10.0
kind and expert crews
review from
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6.0
The baby and it’s mother
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10.0
What I did not like was a baby was crying next to me for hours on the plane ride and they were disturbing most of the guest.
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8.0
I like the food.
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8.0
Very smooth.
review from
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6.0
Make the airplanes more comfortable for long flights
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4.0
Choice of foods
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4.0
Choice of food service
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6.0
Provide better meals
review from
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10.0
Everything was ery nice service.
review from
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10.0
Asiana is my new favorite airline! Caveat: I was in business class, so I cannot speak to the service in economy. The food was great, the service better than any other airline I have used.
review from
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10.0
Love the flight, but don’t like the delayed
review from
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6.0
Flight attendants were not the most polite people. Very pushy.
review from
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6.0
Flight Attendants were pushy, asking me to put on my mask when I had just woken up from sleep in the lay flat bed in business class. Had one flight attendant rudely ask me to shut the door to the bathroom when I had literally just opened it to go in. Business class seats were really not any larger than coach/economy seats, so the lay flat beds were like a coffin, and not comfortable.
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10.0
Very good Airlines.!
review from
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10.0
Great food! Friendly flight attendants :)
review from
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8.0
The crew was good. Plane was old. No USB to charge my phone. Imagine a 10 hr flight with an old screen not even clear images. The worst part all of my father and my boxes are damaged. It’s all squished, broken, ripped and damaged. All souvenirs and breads I got from my homeland all damaged. Imagine the disappointment I got. My aunt and father are old and in wheelchair. The agent didn’t help us at all. Had me moved all my luggages. Worst part left them in wheelchairs in the middle of the baggage carousels area by themselves. Didn’t explain anything to them while I was as getting all our checked in luggage that’s tagged all the to anchorage. So now I’m left with all luggages and my wheel-chaired older family by ourselves no assistance at all. With damaged luggages to one to ask for help or anything.
review from
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4.0
All my check in luggage went to 2 flights after mine. No explanation or anything. Even though my flight isn’t full at all. There’s no reason why it’s not there. And worst it’s 2 flight after mine. What a joke.
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10.0
Staffs were very friendly and food was good. Most of all Bilingual info was plus! Satisfied this point.
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8.0
Yes, I trust kayak..
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10.0
Crew are very nice. Am not used to eat Korean food. Thanks
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10.0
Sitting on a seat for 10 hours is VERY painful. Try to get up and stretch in between !
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2.0
Overnight flight, just wanted to sleep but impossible with old-fashioned business class (upright ) seats.
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10.0
Excellent, accomodating, friendly service each crew
review from
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10.0
Excellent service
review from
Asiana Airlines FAQs
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Flight status
Asiana Airlines route map
Top airports served by Asiana Airlines
- Incheon Intl Airport (ICN)
- Seoul Gimpo Intl Airport (GMP)
- Jeju City Airport (CJU)
- Gwangju Airport (KWJ)
- Osaka Kansai Intl Airport (KIX)
- Yeosu Airport (RSU)
- Fukuoka Airport (FUK)
- Los Angeles Airport (LAX)
- Tokyo Narita Airport (NRT)
- New York John F Kennedy Intl Airport (JFK)
- Tokyo Haneda Airport (HND)
- Ho Chi Minh City Airport (SGN)
- Manila Ninoy Aquino Intl Airport (MNL)
- Taipei City Taiwan Taoyuan Intl Airport (TPE)
- Singapore Changi Airport (SIN)
Asiana Airlines contact information
- OZ IATA Code
- 63-2-662-8000 Call
- flyasiana.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.