Traveler reviews
Overall rating
7.8
Good
Based on 1,520 reviews
Boarding
7.9
Comfort
7.6
Crew
8.5
Entertainment
7.4
Food
7.6
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Round-trip
Economy
Asiana Airlines information
| IATA Code | OZ |
|---|---|
| Routes | 150 |
| Top route | Jeju City to Seoul Gimpo Intl |
| Airports served | 70 |
| Top airport | Incheon Intl |
Recent reviews
Traveler rating
910
313
162
98
1
Find reviews that mention:
delayed flight
food was good
great flight
crew was great
great service
entertainment system
seats were uncomfortable
flight attendants
movie selection
economy class
leg room
business class
seats were comfortable
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8.0
Not enough English language entertainment options given the length of the flight
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10.0
Very comfortable seats and leg room
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10.0
All good .
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10.0
Everything was nice..
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6.0
Compared to Eva Air and JAL Asiana food is pretty mediocre. Snacks between meals are almost nonexistent. Wish they had cups of noodles or some mixed nuts.
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10.0
Always a great experience with an Asiana flight
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7.9
No problems upon arriving at Incheon and transferring to Manila. The plane was on time. However you cannot check flight status on the app for updates. Good could have been more palatable. Crew were amazingly.
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5.9
There was a misunderstanding during check in that it was a mandatory requirement to make hotel reservations for quarantine without it you can’t board the airline.So we had to booked a hotel last minute and it was the wrong hotel since it’s not accredited by DOH Philippines. Since it was last minute we can’t get a refund or cancel the hotel. It was stressful and unnecessary hassle.
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8.0
Cons: Flight crew is great!
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10.0
Pros: They were able to fly us out of Incheon to JFK even there was only less than 10 passengers.
Cons: Could not ask for more.review from
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10.0
Pros: Asiana Manila airport staffs was very helpful.
Cons: Better online service.review from
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10.0
Cons: When covid don't exists
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10.0
Pros: Amazing crew, Great flight.
Cons: Nothing I can think of.review from
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10.0
Cons: Not hung; great flight, great service
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10.0
Pros: Absolute epic flight in the midst of the COVID-19 crisis. Thank you all the crews. You’ve done amazing job!
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7.6
Pros: Pleasant crew
Cons: Free WIFIreview from
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7.6
Pros: Available WIFI
Cons: Free WIFIreview from
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5.3
Cons: The crew should speak up and wait for answers before moving quickly away with beverages. Seat cushions are hard and thin. movie selections are terrible and few. worst selection ever.
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0.0
Pros: Everything was amazing
Cons: Could have been better if they let me know that a swabtest result is required from their accredited hospital..what a hassle and I wasn’t able to make the flight at all coz I only found it out at the airport..such a waste of time..review from
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7.0
Pros: Had a whole row to myself
Cons: Food wasn’t greatreview from
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2.0
Cons: they didn't tell me i couldn't make the flight until i got onto the check in counter. bad communication then and bad communication now too, when i am trying to rebook.
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10.0
Pros: I experienced the same type of service that I received on the flight from Bangkok to Seoul. I could not have expected more. I find the crew professional.
Cons: I can't think of anything that could have made service better. They should keep up the good work.review from
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10.0
Pros: Boarding was handled very well. I find the crew incredible; they were very attentive and very helpful. They certainly looked after the passengers.
Cons: They went out their way; I can't see how things could have been better.review from
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10.0
Pros: The crew took covid-1@ precautions seriously and made me feel protected during in flight services. They were very polite and considerate.
Cons: I would have liked to have a weighing station for my baggage before I check in so that I could adjust my belongings to fit the 23 kg limit. Instead, I had to guess my baggage's weight because which ended up going over the limit slightly.review from
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6.6
Pros: Seats are spacious and comfortable. Flights were on time and arrived on time.
Cons: Food was not too good.review from
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10.0
Pros: Amazing crew Thank you
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10.0
Pros: Amazing crew
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8.3
Cons: More food options. Softer, roomier seats.
review from
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9.3
Pros: Food. Entertainment
Cons: Flight attenreview from
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10.0
Pros: Had a row to myself, crew was extremely attentive. Due to a lack of passengers, the crew was even able to anticipate many of our needs before we voiced them.
Cons: My first headphones didn't work and the pull out tray in my row had a bit of left over food crusted on to it.review from
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Flight status
Asiana Airlines route map
Top airports served by Asiana Airlines
- Incheon Intl Airport (ICN)
- Jeju City Airport (CJU)
- Seoul Gimpo Intl Airport (GMP)
- Gwangju Airport (KWJ)
- Yeosu Airport (RSU)
- Osaka Kansai Intl Airport (KIX)
- Los Angeles Airport (LAX)
- Shanghai Pu Dong Airport (PVG)
- New York John F Kennedy Intl Airport (JFK)
- Beijing Capital Airport (PEK)
- Tokyo Haneda Airport (HND)
- Hanoi Noibai Airport (HAN)
- Tokyo Narita Airport (NRT)
- Fukuoka Airport (FUK)
- Daegu Airport (TAE)
Asiana Airlines contact information
- OZ IATA Code
- 63-2-662-8000 Call
- flyasiana.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.