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Pros: Absolute epic flight in the midst of the COVID-19 crisis. Thank you all the crews. You’ve done amazing job!

Pros: I experienced the same type of service that I received on the flight from Bangkok to Seoul. I could not have expected more. I find the crew professional.

Cons: I can't think of anything that could have made service better. They should keep up the good work.

Pros: Boarding was handled very well. I find the crew incredible; they were very attentive and very helpful. They certainly looked after the passengers.

Cons: They went out their way; I can't see how things could have been better.

Pros: The crew took covid-1@ precautions seriously and made me feel protected during in flight services. They were very polite and considerate.

Cons: I would have liked to have a weighing station for my baggage before I check in so that I could adjust my belongings to fit the 23 kg limit. Instead, I had to guess my baggage's weight because which ended up going over the limit slightly.

Pros: Amazing crew Thank you

Pros: Amazing crew

Pros: Food. Entertainment

Cons: Flight atten

Pros: Had a row to myself, crew was extremely attentive. Due to a lack of passengers, the crew was even able to anticipate many of our needs before we voiced them.

Cons: My first headphones didn't work and the pull out tray in my row had a bit of left over food crusted on to it.

Cons: The tv/movie consoles were not working properly.

Pros: Good food. Very clean bathrooms. Great service

Pros: Crew was very nicker- great seats, not crowded

Cons: The flight attendants would forget me when tending to everyone

Pros: The service and the entertainment options.

Cons: Although I understand that the crew has to take precautions but it was strange to see the stewardesses keep their masks and gloves on during the whole flight.

Pros: The flight was on time. Crew was pleasant.

Cons: The seat needs some cushion on it. After many hours sitting, the cushion on the seat turns into a rock.

Pros: The crew was attentive and worked hard. The checking in counter workers were also very friendly and accommodating.

Cons: Overall it was a very good flight; the crew was very attentive; the plane was new and comfortable; and the food was good. The checking in was a little slow; but that’s because most passengers show up at the same time.

Pros: Good food, great seats, nice movies

Cons: Offer water once more, later on in the flight

Pros: Staff were all good and professional

Cons: I want to watch a movie but both airplanes from Da Nang to Incheon and Incheon to Narita were older models so nothing to watch. Didnt matter though actually because i was sick and slept the whole time

Pros: Really liked the food

Cons: For such a long flight, I would have expected to get eye masks, but all they provided were slippers

Pros: Comport and fast

Cons: None

Pros: I really liked the food selection they provided in economy. Also enjoyed how they would time dinner and breakfast depending on our location. Left in the afternoon, had dinner while still in the Korean timezone. Snoozed for 7 or so hours and it was time for breakfast when we reached the pacific time zone. I especially enjoyed their in flight exercises before landing, it really felt great to get some proper circulation after sitting for a few hours.

Cons: While traveling on the long haul flights, I really liked flying on the Airbus; flight from Los Angeles to Seoul was initially on an Airbus, very modern with better screen and power outlets! My flight from Seoul to Los Angeles was on a Boeing which felt a bit older; entertainment screen was smaller and had a strange viewing angle (you have to adjust the tile until you get a clear view). While not really bad, I could've paid more attention to see if they inform which type of planes are being used during booking.

Pros: Crew was great, had a comfortable flight.

Pros: To be honest I liked everything from the speed of boarding to food and entertainment systems. Seats were roomy too.

Pros: N/A

Cons: N/A

Pros: N/A

Cons: N/A

Cons: Although the plane used old, the ride itself was comfortable, bathrooms are clean, food was awesome!!!

Pros: The FAs were all awesome & helpful. Restrooms were clean all the time. They even carried my sister’s hand carry luggage to the waiting cart upon arrival in Incheon.

Cons: LAX boarding gate was awful. We walked up to boarding area which was soooo far. Then rode a shuttle w very very limited seats so my disabled sister had to stand in the crowded shuttle before walking again to another boarding area. It was horrible.

Cons: Wine was not served cold

Cons: Everything was perfect excellent service by the crew.

Pros: Great service, great smiles, great seating all the way.

Cons: Excellent flight. Will look for this connection in the future as well.