|Top route||Toulouse Blagnac to Paris Orly|
|Top airport||Paris Charles de Gaulle|
Customs at CDG airport was soooo slow we nearly missed our connection with maybe 3 minutes to spare.
Customs at CDG airport was sooooo slow that we nearly missed our connection with maybe 3 minutes to spare.
For long flights, 2 full meals should be served.
Stefan stewart was excellent, helping with my food & drink needs,thank you.
Folks never want to sit readily when others are boarding.
Due to terminal renovations, there was inadequate seating. Couldn’t understand the gate agents announcements with her mask on. Could use more legroom in seats
Good food and snacks available. Could use more leg room Could use newer movies for entertainment
NO BAGAGE AT THE ARRIVAL
Boarding was two-step, checkin then wait then enter the aircraft. Aircraft was very old, seats worn and even ripped. No entertainment. Feed was very basic - a warm sandwich in a plastic wrap… crew was ok, a bit cold and stern but otherwise polite
Food and crew were amazing. Seat confer as well. I wish the plane was newer, looked a bit dated plus the entertainment screens were malfunctioning pretty often
Waited 45 minutes for the pale to get cleaned up. Almost missed my next flight. My bags didn’t make it to my final destination.
The check in operator
The flight was wonderful. The crew was polite and professional. The aircraft was clean and new.
The gate crew in Paris was HORRIBLE. I purchased a Premium Economy seat and was "involuntarily downgraded" to regular economy, splitting up my family. There was no apology and they were very rude. And then they subjected me to an additional security check. When I asked about a refund for the difference, they simply said, "check with the ticket agent in LA when you get there." But due to flight delays, we didn't get to the ticket counter until 11 p.m. and they couldn't help me. The flight crew was astonished this had happened, and they tried to be helpful. But the whole experience was pretty lousy.
Plane delayed at 22PM
Seating was run down.. needs lots of improvements..
The bathroom wasn’t super clean
beware of tight connections at CDG... big airport , bussing from the plane is time consuming...
Boarding was cumbersome
Air France lost my luggage again Its the second time in a week
Luggage handling. Arrived in Johannesburg without my luggage. Communication regarding lost luggage is basically non-existent.
Luggage handling was disgraceful and lots of luggage was left behind after being delayed for more than an hour.
Le repas est casiment vide
A really excellent and comfortable experience. No wifi in my section of business class though - would have made it perfect.
Made me check a bag that I have carried onto hundreds of flights . Caused me to miss my connection in Paris because I was flying a different airline and my bags didn’t transfer . The agent was rude and refused to listen. My mother who was three people in front of me in another line Carried the same bag on with no issues . Be consistent
Last minute gate change at Charles de Gaulle, required me to walk further to alternate gate for my flight to Punta Cana.
More meals in flight - one meal is not enough for an 8hr flight
On board Air France flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Air France assistance team will most likely ask you to pay extra for checked luggage.
Air France offers direct flights to 178 cities in 93 different countries. Paris, Toulouse, and Nice are the most popular cities covered by Air France.
Air France concentrates most of its flight operations in Paris.
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