|Top route||Las Palmas de Gran Canaria to Madrid Barajas|
|Top airport||Madrid Barajas|
Pros: Extremely professional boarding process, and kind and attentive flight crew.
Pros: Comfortable great crew, great experience for first time flight with them
Pros: Smooth travel
Cons: I can’t think of anything
Pros: Video was good, seats were good.
Cons: Man doing the check-in in Madrid (site 909) was very rude and unhelpful.
Cons: Deplaned very orderly for distancing, but then on tarmac into crowded bids during COVID. Really?? What gives?? Lots of empty jetways! So sloppy, or something!
Pros: crew was nice
Cons: they lie to you, they tell you that your luggage is included and then it's not and it cost you $300 more. only one meal in 9 hour flight. Find another company and another searcher
Pros: the crew was nice
Cons: They lie to you when they tell you that your luggage in included and you end paying $250 more. Now they only give you one meal in 9 hours and the prices keep going up. Find another company and another flight searcher.
Pros: Between this nonstop and Iberia’s nonstop, these seats are much more more comfortable, they recline and there is actual legroom.
Pros: The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!
Cons: They should have offered the empty seats to the passenger as soon the plane closed to take off.
Pros: I was going to SpIn for several weeks what could be wrong
Pros: Air Europa sucks. Avoid if you can. Not worth the savings.
Pros: Comfortable and smooth landing of the Captain.
Cons: Service training for the Crews for being more polite and for having smiling face..., please!!! Everyone was angry for hardworking????
Pros: More legroom than other airlines, timely and in flight entertainment.
Pros: The tablet selection was very variety.
Cons: The announcement was hard to hear the volume was loud but something not quiet understandable
Cons: If my plane wasn’t overbooked and I actually got on it. Instead I missed my connection in Barcelona and had to buy a new ticket from Barcelona to the US.
Pros: Nice crew, flight landed on time
Cons: Temperature was very hot and embarking procedure took a while to be completed
Pros: Excellent on time, quick turnaround with Canary Air
Cons: Air Europa...everything
Pros: The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach
Cons: There was no air
Pros: Great crew and seat
Cons: Could have offered more included meals and drinks
Pros: Great crwe and Nice seat
Cons: There was not enough include meals and drinks
Pros: The crew didn’t have most things listed that should have been for sale. They were annoyed when asked for things. If you needed something mid flight you had to go to the service area...they would not serve you at your seat.
Cons: Everything...app didn’t work, baggage allowance wasn’t clear (extremely overpriced), crew was irritated...don’t use this airline if you don’t need to
Pros: No incidents which is always a good thing. I would've liked that the seat had a USB charger though.
Cons: For some reason the airport scheduled 2 packed flights to board at gates right next to each other. These gates are right next to a main corridor. As you can imagine, it was chaos with lots of people standing around in both lines and then bunch of people trying to walk through.
Cons: Food options and number of times meals are served could be improved.
Cons: The plane was old and had no entertainment, there was a technical problem with the plane that made us late
Cons: The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again.
Cons: Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned.
Cons: Took half hour extra to board an have us waiting for the bus from the terminal to the plane on the stairs
Cons: I was charged 120 dollars for my luggage and I bought the ticket with the impression that it was included. The lady at the airport told me that I should have paid at the check in but it was nothing there to inform or indicate anything about it. And I have to pay another $120 to go back. I'm never buying from kayak or air eurpa again.