|Top route||Monterrey Gen Mariano Escobedo to Mexico City Benito Juarez|
|Top airport||Mexico City Benito Juarez|
Plane was super hit and ventilation system was not working well. I was actually happy it was frigid in Chicago when we landed because I was so overheated.
Delayed and rude
Boarding was a little delayed. Food was bad. Entertainment was good. Bring your own headphones. Seats we’re comfortable.
Headphones were terrible. Food was not great.
Delayed as always
50 minutes late….complicates all reservations made in advance..incredibly bad service
I never spect a very bad service from Aeromexico….that’s why they going on bankruptcy…to bad
There is no lounge for business class passengers in Puerto Vallarta Airport. The only food provided on board were packaged snacks and only one drink was provided during the flight. No headphones were provided to listen to the in flight entertainment. Our bags arrived after economy passengers and took half an hour to be delivered in Mexico City.
Their Premium class is lacking, Food is deplorable. What's the point of Sky Priority if your luggage isn't one of the first ones to come out? Aeromexico needs to step it up!
It’s more about the constant change of flight schedules that seem pretty off. Not kayaks fault.
Is a short fly, so they provide a bottle of water… which tasted “old”
There are few if any glutten free snack or meal choices.
There are few if any glutten free options for snacks or meals.
Aisle seat on a red eye flight was not good as traffic in aisle kept bumping into me disallowing me much sleep
No meal. No wifi
Better snacks and full drinks on longer flights :)
Pretty comfortable flight! The only drawback was the flight was delayed in taking off.
Abordaje y como siempre la comida
The food was one of the worst. It was quite a small portion as well. I usually appreciate plane food but this was not one of those.
Rude on the phone, rude at counter, horrible food. Just awful
La atención. Todo excelente
Great Service, Easy pice no major issues and the flight was a smooth ride
The staff is always friends. The space in business is good. The food in business is a cold sandwich. Nothing to be excited about.
Staff always friendly and helpful. Seats in business are comfortable with good space. The food in business is a cold sandwich. Nothing to be excited about.
The boarding process is a mess, they put a lot of pressure on people to send carryons down the plane, but when you get to the cabin, there is plenty of space. Personnel isn't nice, both during boarding and on the plane. Pretty poor overall experience
Do not keep the confirmed conditions. The crew is not particularly kind. The food is poor. The boarding is poorly organized.
On board Aeromexico flights, cabin baggage should not exceed 55x40x25cm. If your hand luggage is bigger, the Aeromexico assistance team will most likely ask you to pay extra for checked luggage.
Aeromexico offers direct flights to 61 cities in 20 different countries. Mexico City, Monterrey, and Guadalajara are the most popular cities covered by Aeromexico.
Aeromexico concentrates most of its flight operations in Mexico City.
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