|Top route||Monterrey Gen Mariano Escobedo to Mexico City Benito Juarez|
|Top airport||Mexico City Benito Juarez|
7 hours delay
Aeromexico es siempre una buena opción, relación precio calidad adecuada!
Meal was great. No on board entertainment.
Business class was economy with a table in the middle seat. That is worse than economy. No food and no entertainment. Very poor representation.
One of the most reliables aircompanies in Mexico
Newer plane with large seats. No meal, but snacks were plentiful. Inflight entertainment was good but movies were dated.
No space reserved for anyone who didn’t have underseat in front of them. Made it inconvenient to get the backs secured. No inflight entertainment in the 190. Bring your own! Food was excellent and we were surprised to get a full breakfast.
RRemind me to never take this horrible airline
charging ports no work
787 Dreamliner - first class - was good except meal
Aeromexico is good
I like the plane , but i was 50 mts before my fly and they didn’t let me document my luggage, so they told my that I have to leave my luggage or buy an others tickets , because they didn’t want me to give me credit for the tickets I have so that is abuse from the company , and on the line it was 5 families with the same situation equal lime mine , I think they doing business with the tickets w people ,; Mexico has a bad working people, the rip money from turists, and is bad because give bad impression of the company that is aereomexico
No everybody brings the proper equipment to enjoy the plane entertainment. Then I was not able to enjoy it.
We were sitting on the plane for half an hour before we arrived at the gate after landing. We had to wait half an hour to collect our luggage.
Made payment for extra baggage online. When I got to check-in, they made me pay again. Lesson learned - Dont buy extra luggage allowence online, only pay at check-in.
Pros: I like the service ,the food in thos fliggt back. Excelent
Cons: Better rules for people who put the seat back while we eating ,some crewmembee could say something
Cons: Plane delayed on tarmac on arrival. Immigration line was chaos with no staff helping to provide order. Missed my connection and changed to another flight the next morning - aeromexico would not pay for hotel or taxi. Supervisors were rude and dismissive, didn’t care about effect on my plans.
Cons: Nice flt, competent and diligent cabin crew. But at ck in they assessed a $20.25 carryon bag fee even though my reservation via Kayak said one carryon was included. (It was within their weight and size limits) Even with empty seats they assigned me the non reclining row that abuts the restrooms (noise, smells, etc.)
Cons: boarding, we were told the flight was overbooked and we would have to wait for another flight
Cons: Terminal remota
Cons: left Houston more than 2 hours later, arrive in Mexico over 2 am
Pros: Crew needs to smile more! :)
Cons: warm food!
On board Aeromexico flights, cabin baggage should not exceed 55x40x25cm. If your hand luggage is bigger, the Aeromexico assistance team will most likely ask you to pay extra for checked luggage.
Aeromexico offers direct flights to 70 cities in 19 different countries. Mexico City, Monterrey, and Cancún are the most popular cities covered by Aeromexico.
Aeromexico concentrates most of its flight operations in Mexico City.
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