Book Payless car rentals in Detroit

Reviews for Payless in Detroit

Recent reviews

Traveler rating

Wonderful

2

Very good

5

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

7

8.0

Okay.Reviewed Apr 11 2024

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8.0

The car smelled like marijuana and had an active maintenance alarm on it.Reviewed Nov 26 2023

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2.0

Pros:Nothing. Dumped Payless rental retrieval of rental car to Avis center where the lines were horrendous. Waited for more than an hour long to get a car instead of full size SUV for which I paid for. Most horrible rental car experience!Reviewed Jul 12 2020

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2.0

Pros:The Budget car rental staff and policy are the worst I have ever dealt with. Especially Kayak. HOW CAN YOU LET A DRIVER RESERVE A VEHICLE THAT YOU MUST BE 25 TO RESERVE AND THEN CANCEL FOR A FEE. WITH NO AGE VERIFICATION. Completely B.SCons:HAVE AGE VERIFICATION BEFORE RESERVING A CAR THAT REQUIRES A CERTAIN AGE TO EVEN PICK UP!!!!!Reviewed Jul 3 2020

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6.4

Pros:Car was nice, new, and clean.Cons:No one at front desk for 15-20 min when they opened. Hard to see signage at DTW. No one really there for dropoff outside too plus hard to see dropoff signage.Reviewed Jan 31 2020

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3.6

Cons:Car smelled HEAVILY of marijuana and cleaning solution. Extra long wait for shuttle on both ends of the journey.Reviewed Dec 27 2019

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10.0

Pros:Friendly staff, easy pick up, and drop off.Cons:N/AReviewed Nov 12 2019

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10.0

Pros:Wonderful staff!Reviewed Aug 26 2019

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8.0

Pros:Easy drop offCons:Long line due to computer issue.Reviewed Aug 22 2019

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4.8

Pros:Drop off was easy, I'll give them that. But honestly, that was about it. Skip to "what could have been better for the rest of the story"Cons:Waited nearly an hour to pick the car up. One desk clerk checking in a line of people out the door. Cars weren't ready for customers, had to keep waiting for them to "find" cars from Avis (their parent company) to give to the folks in line in front of me. Car was absolutely filthy on pick up.Reviewed Aug 4 2019

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8.8

Cons:Only reason you didn’t get Excellent was because I was told one price & then at the counter I was presented a higher price +$125.00 than I was originally quoted when I made the reservation.Reviewed May 21 2019

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4.4

Pros:Yes the staff was friendly and helpful and the drop off was easy. It took me awhile to locate someone to pick up the car.Cons:The cleanliness and smell in the interior of the car. The price to extend could have been less.Reviewed Apr 16 2019

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More

• 7.4 /10Enterprise Rent-A-Car Car Rentals at Detroit
• 4.6 /10Avis Car Rentals at Detroit
• 8.4 /10National Car Rentals at Detroit
• 4.9 /10Budget Car Rentals at Detroit
• 6.2 /10Dollar Car Rentals at Detroit
• 5.8 /10Hertz Car Rentals at Detroit
• 6.0 /10Thrifty Car Rentals at Detroit
• 8.4 /10Alamo Car Rentals at Detroit

• What is the most popular rental car from Payless in Detroit?

  Compact (Class Compact Car or similar) is the most frequently booked rental car type from Payless in Detroit.

• How many car rental locations does Payless have in Detroit?

  Payless has 1 rental location in Detroit. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Detroit Metropolitan Wayne County airport (DTW)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?

  Yes