When I showed up I was told that the rental I had selected was a “mystery deal” which was either a fully electric vehicle or a pickup, neither of which met my needs. They were able to switch me to an SUV. I was quoted at $370 for a rental, which seemed fair, but ended up paying $1000 at the end of the week.Reviewed Dec 30 2024
review from
2.0
The computer system was down for more than 4 hours before we landed. Avis did not alert us, rebook us, or direct us to another rental agency. Instead, we were forced to sit in a line of 40+ people for close to 2 hours to get our vehicle. When we finally did get to the counter, the vehicle we ordered/held was unavailable. They tried to "upgrade" me from an economical standard sized car to a pickup truck, knowing I had an infant in a car seat. We I refused, they put me in an SUV. I asked for a compact SUV, and instead was forced into the largest SUV they rent, a 7 passenger gas-gazzler. For reference, it was me and my infant only, and we had a 95-mile road trip to make. I have nothing good to say about my experience renting from Avis Detroit.Reviewed Oct 28 2024
review from
6.0
Vehicle had trash in it. Starbucks cups orange peels. Seats and floor dirty. Gas was not full. It had about 2/3 tank. Service was so bad that I didn't want to go back in and say anything as the rental was the only truck available.Reviewed Aug 29 2024
review from
2.0
Terrible, will never rent from them again. Stood in line for 1.5 hours to get my car..completely understaffed. Rented a luxury class and got a Toyota Highlander with cloth seats… the vehicle exterior was not remotely clean..Reviewed Jul 29 2024
review from
2.0
Waiting in line for over 50 minutes when there were only about 10 people in front of me is not awesome. Only 2 people at counter, there were 30 customers waiting by the time I checked out,Reviewed Jul 26 2024
review from
10.0
Pretty quick and smooth rental experienceReviewed Jul 15 2024
review from
2.0
Waited 2 hours in line during check in in order to get a car. Slowest system I’ve ever seen for car pick up. Can’t believe in 2024 this isn’t a kiosk or there isn’t a more efficient way to check in. I’m all for face to face business but in this case 2 people to check in 20+ people in 2 hours detracts from the customer experience.Reviewed Apr 10 2024
review from
2.0
I received an incorrect damage claim even after showing video proof of pre-existing damage after checking the car back in at destination. Had to go through Customer Service to fix this. Very annoying.Reviewed Mar 22 2024
review from
4.0
Still waiting to get deposit back.Reviewed Feb 13 2024
review from
2.0
Well, after making me wait in the 10° weather for over half an hour these people refused to rent a car to me because my ID had a piece of tape on it. I literally had to walk over a mile in the snow and got sick because of this. The manager was one of the rudest people I’ve ever dealt with in my life. Stay away from this place and rent from anywhere in the world but this place.Reviewed Jan 27 2024
When you choose Avis car rentals in Detroit, you will have a wide and varied selection to choose from in order to get the most out of your visit to this renowned city in Michigan. If you will be commuting a lot, you might want a smaller car, such as an intermediate sedan, to help you negotiate traffic. If you are traveling with a family, a minivan might be preferable. A premium or luxury sedan may be the best choice if you want to arrive to all of your destinations in refined style. For those who will be enjoying some of the many outdoor recreational opportunities of Michigan, you may prefer an SUV.
Signing up for the Avis rewards program Avis Preferred is free and replete with benefits you can start taking advantage of right away. As an Avis Preferred member, you can skip the line at the car rental counter and go directly to your vehicle. Also, when you rent Avis car rentals in Detroit, you can start accruing points toward future free rentals. Avis Preferred will make your car rental experience even better with Avis car rentals in Detroit.
Avis car rentals in Detroit can supply you with available add-ons in order to facilitate your travel needs. If you will be driving with small children, contact your Avis pick up agency in Detroit and let them know what size child safety seat you require so that they have what you need when you arrive to pick up your vehicle. You can also add on a GPS navigation device or Sirius XM Satellite Radio. Also, if you decide you want more protection for yourself and for your vehicle, you can add on extra insurance coverage at the rental car counter.
When you book Avis car rentals in Detroit through KAYAK, you can choose the make and model of rental vehicle you want. On the KAYAK website, first you will choose the car category that you are interested in. Then, from a list of available vehicles, you can choose precisely the one you want. When you arrive at the Avis agency in Detroit, they should have your choice waiting for you. If they don't have exactly what you requested, Avis's staff members will do their best to find a comparable rental car.
Intermediate rental cars from Avis in Detroit are around 56% cheaper than other car types, on average.
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FAQs about renting a car from Avis in Detroit
Where can I pick up Avis car rentals in Detroit?
The one Avis location in Detroit is located in the rental car facility at the Detroit Metropolitan Wayne County Airport (DTW). Once you deplane and exit at arrivals, you can catch a courtesy shuttle from either terminal's Ground Transportation Center. The shuttle bus will take you to the car rental building on Lucas Drive on the airport grounds, where you can find the Avis car rental counter.
Can I arrange a one-way rental with Avis car rentals in Detroit?
Yes. When you reserve Avis car rentals in Detroit through KAYAK, one of the first options you can select is a different drop-off location. So, whether you want to drop off your rental car in a different city in Michigan or in a different city elsewhere in the continental United States, Avis car rentals in Detroit can help you out.
Can I rent an electric or hybrid vehicle from Avis car rentals in Detroit?
Since sustainability is an important goal of Avis car rentals in Detroit, they include both fully electric vehicles and hybrid vehicles within their fleets. When you book your reservation through KAYAK, check the boxes for hybrid and electric cars to see what vehicles are available on the dates that you will need to have a rental car. When you choose a hybrid or electric car from Avis car rentals in Detroit, you will be leaving a small carbon footprint in this Michigan city.
What is the most popular rental car from Avis in Detroit?
Intermediate (Honda Civic or similar) is the most frequently booked rental car type from Avis in Detroit.
How many car rental locations does Avis have in Detroit?
Avis has 1 rental location in Detroit. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Detroit Metropolitan Wayne County airport (DTW)?
Yes
Does Avis offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?
No (According to our data)
See more FAQs
Everything you need to know for your Avis car rental in Detroit
Search for cheap rental cars from Avis in Detroit with KAYAK and rent a car from Avis that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Avis rental car deal in Detroit.
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