"off folks very cheerful and helpful"(in 2382 reviews)
" was super friendly and the process was very simple"(in 2332 reviews)
Cons
"It’s not only poor , it’s also fraudulent."(in 690 reviews)
"The was not very clean and the wipers need to be replaced."(in 5756 reviews)
"Closed her and left us sitting on the curb."(in 1560 reviews)
Overall Rating5.9 FairBased on 417 reviews
Cleanliness
6.6
Comfort
6.5
Overall
5.9
Pick-up/Drop-off
5.9
Value for money
5.9
Recent reviews
Traveler rating
66
26
5
26
4
0
129
Find reviews that mention:
4.0
Horrible check-in with 75 minute wait while holding a confirmation obtained online. Long distance to find the car. Bill said car was filled at check out, but barely had enough in it to reach my hotel 15 miles away.. Still awaiting the appeal on my incorrect nearly $80 refueling chargeReviewed Apr 21 2025
review from
10.0
Pick up and drop off was very easy.Reviewed Apr 12 2025
review from
4.0
The car smelled like body odor. When I returned it, they claimed there was damage and pointed to a scuff in the paint that was there when I picked it up. I had always been told by rental agencies that they don't care about scuffs so I did not report it. I assumed they had recent photos on file but they did not. They are processing it and will contact me later so I do not know if they plan to charge me. Won't be using them again.Reviewed Apr 12 2025
review from
10.0
The price was great. Online booking was easy. AND the agent in Orlando was super friendly and efficient. Great experience all around. ThanksReviewed Feb 28 2025
review from
4.0
Stood in a short line for 2 hours to pick up vehicle. Counter workers have bad attitudes and need to hurry up and move with a purpose. I know the job probably sucks, but either work hard or find employment elsewhere. It's embarrassing.Reviewed Feb 16 2025
review from
2.0
I liked the Tesla 3 rental. The pickup and return was good. People were helpful and professional. It was not vacuumed inside real well. My overall poor rating to due to the add-on fees after the return. I understand the TAX add on costs, however the add on concession recovery fee's, license fees, and facility charges were not known upfront when I choose this rental. The total add on fees equaled 62% of the rental cost and was $90 more than I was expecting. I likely will avoid Hertz rentals in the future. ........Ross D BallardReviewed Feb 12 2025
review from
2.0
Hertz or Kayak tricked me during the search and reservation process of the car. I selected “automatic” car and I am 100% sure I did NOT select “electric vehicle “, yet that’s what I was booked for upon arrival. But I did not want an electric car and so was put on the spot to rent a regular car , which naturally cost me more than 100$ more. I will never user Kayak or Hertz again. I truly feel that was dishonest to trick clients that way.Reviewed Feb 1 2025
review from
10.0
Very organized!!Reviewed Jan 5 2025
review from
2.0
I had a terrible experience renting from Hertz at Orlando airport. The staff misled me about insurance coverage, claiming I had collision coverage when I didn’t. The car was in poor condition—damaged, with malfunctioning electronics and low tire pressure. After being rear-ended, Hertz provided no assistance, forcing me to waste a full vacation day resolving the issue. Employees were unhelpful and dismissive, showing no empathy or effort to resolve their mistakes. I ended up switching to National for the remainder of my trip. This was by far the worst rental experience I’ve ever had, and I won’t be using Hertz again.Reviewed Nov 27 2024
review from
2.0
They charged me extra insurance even though I had opted out of it, and extra fees were charged that had been stated were excludedReviewed Nov 25 2024
review from
10.0
It was quick and easy. No problems!Reviewed Nov 23 2024
review from
8.0
Easy pickup and drop off. However, rental car didn’t smell great and didn’t have a place to charge my phone.Reviewed Oct 13 2024
Orlando is one of the world’s most popular holiday destinations for family travel, with a plethora of magical theme parks and other exciting attractions for all ages. When you book Hertz car hire in Orlando you’re choosing one of the most recognised and trusted names in the US market. With more than two dozen locations around Orlando, including both international airports, you can get your adventures off to a flying start from just about anywhere in the city. Kennedy Space Centre is approx. 50 miles from Central Orlando, but it’s only about 10 miles from downtown to Universal Orlando Resort.
Advanced reservations are definitely recommended if you’re looking to obtain the ideal Hertz hire car for your holiday travels around the city and the greater Orlando area. Customers should be 20 years or older to book Hertz car hire in Orlando, but ‘young renter’ fees apply to anyone below 25 years of age. You should also know that Hertz prohibits drivers 25 years or younger from choosing Dream or Prestige Cars and other vehicles among its exotic collections at all of its Orlando locations.
UK residents should consider adding a few options when securing Orlando Hertz car hire. If you’re travelling with the kids, the agency provides infant seats and boosters for kids below 4’9’’ (about 145 cm), so you don’t have to carry your own on the plane. We also recommend the additional driver policy to share driving duties and as a precaution if you wish to enjoy a few beverages at lunch or dinner. Lastly, GPS systems are extremely helpful to navigate the sprawling city so you don’t lose your way as you go.
At any Hertz hire car location you’ll need your passport and return ticket as well as a valid domestic driver’s license and some other form of photo ID. If you’re visiting Orlando from a non-English speaking country you must also have an International Driving Permit to qualify for a vehicle. Hertz accepts most major credit cards and most locations will also permit bank debit cards bearing the Visa or MasterCard logos for payment. It is necessary to produce the same major credit card used to book your reservation and only use cards that bear the name of the registered driver to avoid any inconvenience.
Economy rental cars from Hertz in Orlando are around 33% cheaper than other car types, on average.
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FAQs about renting a car from Hertz in Orlando
What are the best locations to book Hertz car hire in Orlando?
For UK nationals the best locations to book Orlando Hertz car hire would have to be one of the two major airports, Orlando International Airport (MCO) or Orlando Sanford International Airport (SFB), both of which have hire car centres. You can also collect a vehicle from Orlando Downtown Amtrak if you’re already in the US and arriving to the city via train. The agency also has offices at many of the major hotel chains in Orlando including Orlando Airport Marriott HLE, Hilton Orlando HLE and Renaissance Hotel HLE.
What should I know about driving Orlando Hertz car hires in the city?
Drive on the right side of the road and use a hands-free mobile device at all times. Although not mandated by law, we highly recommend all passengers wear seat-belts, especially if you have young kids in the rear. 55 mph is the standard speed limit in Orlando, but the maximum on interstate highways (I-4) and US highways (441) is 70 mph, while the limit on state highways including 528 is 60 mph. Never drive under the influence of drugs or alcohol and observe all posted speed and traffic signs.
What should I know about parking Orlando Hertz car hires in the city?
You can park freely on most streets outside the city centre unless otherwise indicated. Most streets in downtown Orlando offer metered parking spaces with time limits depending on the area. There are several city and private car parks concentrated around the Central Business District in Central Orlando, but you can also consider Park & Ride as an option to avoid traffic congestion and parking fees whenever convenient.
What is the most popular rental car from Hertz in Orlando?
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz in Orlando.
How many car rental locations does Hertz have in Orlando?
Hertz has 24 rental locations in Orlando. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Orlando airport (MCO)?
Yes
Does Hertz offer shuttle or airport pick-up services from Orlando airport (MCO)?
Yes
Does Hertz have a car rental location at the airport: Orlando Sanford Intl airport (SFB)?
No (According to our data)
Does Hertz offer shuttle or airport pick-up services from Orlando Sanford Intl airport (SFB)?
Yes
See more FAQs
Everything you need to know for your Hertz car rental in Orlando
Search for cheap rental cars from Hertz in Orlando with KAYAK and rent a car from Hertz that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Hertz rental car deal in Orlando.
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