Pros: Easy and quick drop-off
Cons: The rental car pick-up process needs to be addressed. We waited in line for 2.5 hours to pick up our car, which is completely ridiculous. The other rental car agencies on site were sold out, otherwise I would have cancelled my reservation on the spot and gone with someone else. Apparently this is a well known issue and the fact that it hasn't been addressed speaks to either incompetence or complacency from management.
Pros: Maria in the outdoor both was very friendly and helpful
Cons: When I arrived there were only a couple of windows open, and the line for rentals was extremely long. The location in B terminal was closed adding to the problem
Cons: The counter line was REALLY long
Pros: Booked flight to MCO airport, than booked car rental, but kayak web sight just showed cheapest in area. I was not aware that it showed sights other then MCO. Booked sight by other airport. Went to MCO car rental, waited in line for over an hour & was informed I’m in wrong car rental. Got charged almost $200 plus another $93 from original booking. $300 car rental for 1.5 days is ridiculous
Cons: Why would I want to book car rental farther away from airport
Pros: Easy drop off and friendly service
Cons: Wait time, long line, at time of pickup
Cons: Too far from airport. Car fuel gauge was on empty at pickup.
Pros: Drop off was nice, staff was great.
Cons: Not have a 2 hour wait to get your car. Staffing was way below the reservations. Then, 2 of the four staff left, making the line go even slower. I felt bad for the employees. I won’t be using Dollar ever again, saving some money was not worth this experience.
Pros: The drop off was easy
Cons: Check in counter was understaffed and the car pick up was very disorganized and under staffed.
Pros: Drop off was easy.
Cons: We had to wait for almost 2 hours in line at pick up. When we finally made it through the process and chose our vehicle we had to walk to the far end of the garage for our minivan with 3 kids and baggage in tow. It would make far more sense for the minivans to be closer to the start of the rows to ease the process for families with young kids (those more likely to be renting a minivan). Our vehicle was just ok as far as cleanliness. There was definitely evidence of the previous renters food in the rear seats. The vacuuming was clearly rushed.
Cons: Waiting in line to get car took way to long
Pros: The care was wwell equipped and comfortable. No complaints at all about the vehicle.
Cons: The line for pick up of this vehicle was beyond anything I have ever experienced in my 56 years of life. The line was 50X longer than the other rental agencies, and only 2 people helping customer for Dollar and Budget Car Rentals. This mess took us well over 2 hours to get service, and customers in the line were all very angry. I thought this was an unforgivable anomaly, however when we returned the vehicle to the airport I checked out the line for Dollar and Budget, and once again the line was unbelievably long. This tells me that this is the normal operations for these two combined rental companies, and so I will NEVER DO BUSINESS WITH EITHER AGAIN. I thought a partial refund was due everyone who rented on this night, but now I doubt they would do so as this appears to be normal operations. Shameful any company would allow this type of unacceptable service to occur.
Cons: upon arrival at MCO I received a text from Dollar stating they had no car for me and I should go to the third party booking agent for a refund. Wound up paying $500 more for similar vehicle from another car rental agency.
On average a rental car from Dollar in Orlando costs ₱1,934 per day.
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Dollar in Orlando.
Dollar has 4 rental locations in Orlando. Take a look at our Dollar rental location map to find the best rental cars near you.
No (According to our data)