Pros: Pick up and drop off were very easy and quick
Pros: The staff was friendly and helpful, the car was clean and in good condition, drop was extremely easy. Definitely a good rental experience.
Cons: $100 drop off to airport was steep and because of early morning flight had no choice and did not realize there would NOT be a shuttle to airport.
Pros: The whole process was very smooth. The desk agent was friendly and helpful and gave me great suggestions for things to do during my visit.
Cons: We paid for a premium car. What we got was a car with no navigation or seat warmers, Chargers USB did not work. Inform them that we had to buy battery packs and we're told we would get an email with a discount in an upgrade Curtisy drop at the airport. They did come true on me drop at the airport. Inquired twice about the other two things I received no response.
Pros: Staff was friendly, rental place and car at airport, no need for shuttle.
Cons: I had a late arrival. When I returned car, there was nobody after 11pm to receive car so I didn't get a receipt on site, they said they would email it. A couple days later I found out I was overcharged and I had to contact Enterprise for an adjustment. They were easy to work with on the phone but I had to go through the hassle. I feel rental price was high for 3 days anyway.
Pros: Heather was awesome! Waved us over as we stepped to the counter. Was so fun and energetic. Was able to offer us a free upgrade which meant we had a larger car for our 5 hour rode trip from Salt Lake City. Employees like Heather are priceless! Whoever hired and trained her deserves a gold star and so does Heather! We will use Enterprise next time we travel. Kayak found us the best price!!! We will use them next time we travel too!
Cons: Nothing could have been done better! This experience was the best it could possibly be!
Pros: Rental agent in Salt Lake was superb.
Cons: Nothing, Enterprise is a really good outfit.
Pros: Staff was very helpful on a busy weekend where colleges were moving students in..Drop off was early in the morning but easy.
Pros: Staff super helpful when I ran into a problem with payment
Cons: Location was confusing, I thought that I had selected SLC airport for pick up and drop off
Pros: Staff was terrific. The drop off team was outstanding!!
Cons: Nothing. Everything was perfect.
Pros: Everything! Great customer service, loved the upgrade , pickup and drop off were seamless!
Cons: Everything was great!
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Enterprise in Salt Lake City.
Enterprise has 4 rental locations in Salt Lake City. Take a look at our Enterprise rental location map to find the best rental cars near you.