Cons: Great job! Very efficient. had young people working that were very well trained and professional.
Friendly, helpful and accommodating
Pros: Our flight was delayed and we were unable to contact the rental office due to cell phone failure. They saved our car for us over night even though they had no other vehicles available for other customers. And they were so pleasant when we finally showed up, 15 hours later than we had planned.
Pros: The staff was friendly and didn't try to sell me additional insurance.
Cons: You have to call to be picked up at the airport.
Pros: I will rent from here every chance I get! The staff was awesome and treated me like family. Totally different renting experience!
Pros: Price was right for full size SUV. Relatively clean.
Cons: Tires we bald and brakes needed to be replaced. Made us a little uneasy driving on mountain roads.
Pros: Extremely friendly and helpful staff.
Grand Cherokee Rental
Pros: Great SUV at a great price. Shuttle service to and from airport was very good with friendly drives.
Cons: Having the rental agency outside of airport, but it was a small inconvenience, since there was not too much wait for shuttle van.
Pros: Nice staff - good service.
Cons: You shows pictures in the web when I got to pickup the car it's totally different and the prices it's ridiculous
Pros: Excellent car. Entire staff was very courteous.
Cons: Should have had a number to call on the confirmation form to arrange for airport pick-up.
Pros: The agents were friendly, and helpful. The vehicle was perfect for our needs. It was clean and in great condition. We returned our vehicle after hours and it all went very smoothly because of clear instructions we were given.
Good car but weird drop off
Pros: Gave us a free upgrade to a Cherokee. Great customer at their office!
Cons: Pick up was fine (a bit far from the airport but free shuttle and great customer service), but because they close at 6pm (which we didnt realize), we had to drop off the car at another location, and follow these very specific steps to make sure the car was returned properly.
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Ace in Salt Lake City.
Ace has 1 rental location in Salt Lake City. Take a look at our Ace rental location map to find the best rental cars near you.