Pros: Service by Georgia (she was a peach!) was friendly, professional, and helpful.
Cons: The car I was initially given had a key fob w/a low battery and I could not lock/unlock doors or trunk to car. However, Georgia immediately put me into another car and I was on my way.
Pros: comfort and power of car
Pros: Close to terminal.
Cons: I had to wait 45 minutes for the car that turns out was 30 feet away the entire time. They said it was being cleaned.
Cons: Better cleaning of the cars! We have to request a change of car because it was dirty, smelling really bad and with scratches everywhere, the 2nd one didn’t smell but all the roof was dirty with something white and with scratches all over the car. Also, we requested to add a 2nd driver and they want to charge us $15 per day, when in other occasions we did it for free!
Pros: The staff were incredibly helpful, both during pick-up and drop-off. The SUV was very clean - brand new, really! The interaction was very smooth, and I really appreciated the public health measures that were in place, as well.
Cons: Nothing. Everything was better than expected. I left thinking that I only want to rent vehicles with Hertz and/or Dollar.
Pros: Drop off was easy. Pickup was AWFUL. There was not a car available in the zone I was directed to. There was no one in the area to help. When I asked the counter person how to get to the zone, she pointed "over there" at some indeterminate place in the air, in the middle of a giant parking garage at CLT. It took 45 minutes from the time I arrived @ Dollar to get my prearranged, prepaid car. Terrible. Drop off was perfectly fine.
Cons: CLT airport was not clearly marked for Dollar Rentals - all transactions were handled at the Hertz counter (which was on a different floor). All Hertz staff were helpful and accommodating once we found out who/where Dollar was.
Cons: I had to cancel my trip because of covid but they wouldn’t cancel my reservation and wouldn’t refund my deposit.
Cons: The car was still dirty it had the previous renter's almonds ear plugs food down in the cracks of the car. They say they disinfect these cars but I did not see that at all. Also when it comes to drop off time Enterprise allows you to drop off before midnight this place wants you here by noon.
Pros: Konteh displayed excellent customer service. She was pleasant, helpful and knowledgeable.
Cons: It could have been better had I been able to cancel this rental due to changed travel plans because of coronavirus. I was not able to use or cancel this reservation.
On average a rental car from Dollar in Charlotte costs ₱1,280 per day.
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Dollar in Charlotte.
Dollar has 1 rental location in Charlotte. Take a look at our Dollar rental location map to find the best rental cars near you.