Pros: They waited for us and made sure we had a car!
Cons: More cars.
Pros: Nothing. I booked a car with them 2-3 weeks prior to my arrival in Charlotte and when I showed up they didn’t have any cars left. They didn’t offer to help find me a new one or give me credit for the inconvenience. None of the other rental companies on site had rental cars available either so we were stuck without a car and had to take a 2 hour Uber ride.
Cons: They didn’t not call me to let me know they didn’t have any cars until 1 hour before my pick up time, which I was on a flight at that time. There was no assistance offered to help me find an alternative mode of transportation. They literally left me stranded. I would never recommend this company to anyone.
Cons: Didn’t have my reservation at all.
Cons: No one was at the kiosk other venders said no to be has been there for weeks very disappointed I had to go with budget
Cons: There was no one at the desk. The listed number was not receiving calls. I couldn't get a car.
Pros: Calvin was super helpful and friendly. He was very personable and did a great job with customer service. It was a fairly quick pick up of the vehicle, which was brand new.
Cons: The signs for where the desk is in the Charlotte airport were incorrect. They are with all the other rental car agencies.
Pros: Staff was somewhat rude and condescending.
Cons: Overall customer service, and value for money.
Pros: The staff was helpful and very pleasant
Cons: Nothing. It was great.
Cons: The airbag warning light was on and they told me ‘Don’t worry. It will go out.” It never did. Plus the agreement said I would not be charged a mileage fee but they said because I was ‘not local’ that I would be charged per their policy. I felt cheated.
Pros: Drop off was easy and quick.Only complaint i have is the agent talking my wife into buying the tank of gas (FPO) when she was going to drive less than 50 miles. My wife thought they told her she would only be charged for the amount of gas it took to fill the tank when she brought it back. There was no refund for unused fuel.
Cons: You need to listen to the agent closely as they describe the many options they try to sell you when renting a car.
Pros: Drop off was super easy.
Pros: NOTHING. I ENDED UP NOT GETTING THE CAR. HIDDEN FEES.
Cons: STAFF, UP FRONT WITH THE TRUE PRICE OF THE CAR AND JUST AN OVERALL BETTER EXPERIENCE THROUGH THE PROCESS.
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Advantage in Charlotte.
Advantage has 1 rental location in Charlotte. Take a look at our Advantage rental location map to find the best rental cars near you.