Book Ace car rentals in Los Angeles

Reviews for Ace in Los Angeles

Recent reviews

Traveler rating

Wonderful

58

Very good

22

Good

2

Okay

28

Fair

1

Mediocre

0

Poor

232

Find reviews that mention:

car availableeven though

get the cargreat price

car was cleancredit card

friendly staffcustomer service

shuttle from the airportnever rent

car insuranceper day

2.0

Terrible did not honor contractReviewed Mar 31 2025

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10.0

It was excellent! Nice car, smooth pick up and drop off process, and a stellar price!Reviewed Mar 9 2025

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2.0

Was not even able to rent a car there. They required like 5 different forms like a utility bill to rent a car. Yet next door there is an Enterprise which rented me a car at three times the price but all I needed was a drivers license and a credit card.Reviewed Jan 14 2025

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6.0

The price looked appealing but at pickup, with all the HIDDEN fees tacked on (without purchasing optional add-ons) the cost was significantly more than the top rental agencies. Their’s was a low-ball inticementReviewed Jan 14 2025

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2.0

They are required full coverage insurance and $1000 deposit. And they don't accept Tesla insurance.Reviewed Dec 21 2024

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4.0

Only time I’ve ever seen taxes and required fees not included in priceReviewed Dec 16 2024

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2.0

They tricked my son into paying for their insurance and then made a claim for damage that did not occur while we were in possession of the van.Reviewed Dec 4 2024

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10.0

Everything was good.Reviewed Nov 29 2024

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10.0

Good shuttle service to the pick up and drop off location, great price. Insurance verification process could’ve been easier.Reviewed Nov 22 2024

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2.0

Bait and switch that made us very uncomfortable and forced us to up grade. They ask you how many people in your party ?? After they heard two people , their dealer choice car was a 9 passenger van!!!!!!!!!!!!!! WowReviewed Nov 17 2024

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10.0

All staff were terrific! Competent and accommodating! Only issue was the LAX terminal pickup system that relies on the airport bus for one of two needed to reach the rental facility. Return is much smoother, using only one van to get back to the airport.Reviewed Oct 30 2024

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10.0

Drop off was very efficient.Reviewed Oct 20 2024

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• Where can I find Ace Los Angeles car hire branches?

  You will find Ace car hire Los Angeles branches located just a short distance from Los Angeles International Airport (LAX). A free shuttle is available to connect passengers arriving at LAX with Ace car hire. You can take the shuttle from outside the lower-level Arrivals Hall. Look out for pink signs directing you to the Metro Connector bus stop. The Metro Connector bus will take you to the car hire depot. Once you depart here, you should then wait for an Ace shuttle bus, which will take you to the Ace car hire desk.

• What types of vehicles can I hire from Ace in Los Angeles?

  Ace Los Angeles car hire offers various booking categories so you can choose a vehicle that’s perfect for your trip. When you hire a car with Ace, you will have a choice of compact, economy, full-size, and standard vehicles. You can also choose SUVs or people carriers if you’re travelling with a large group or have a lot of luggage. A hire car with 4x4 capacity, like an SUV, may also be a good choice if you plan to drive outside of LA and explore one of the many national parks that surround the city. Meanwhile, a compact car is ideal if you’re planning a city break and want to drive in crowded neighbourhoods, like Beverley Hills or Central LA.

• Where are the best places to park my Ace hire car in Los Angeles?

  Los Angeles has a lot of private parking, so you may find it difficult to find parking lots when you are out and about. Areas like the Fashion District and Hollywood do have more car parks on offer, so it may be best to park in these areas and then use public transport to reach other locations. There are not a lot of 24h car parks in LA, so be aware that you may have to pick your vehicle up by a certain time. If you are looking for parking in Hollywood, you can use the Proper Parking 24h lot on North Highland Avenue, close to the Hollywood Walk of Fame. Meanwhile, in the Fashion District, the Paragon Parking lot on South Hope Street is open until 2 am.

• What is the most popular rental car from Ace in Los Angeles?

  Standard (Ford Transit or similar) is the most frequently booked rental car type from Ace in Los Angeles.

• How many car rental locations does Ace have in Los Angeles?

  Ace has 1 rental location in Los Angeles. Take a look at our Ace rental location map to find the best rental cars near you.

• Does Ace have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Ace offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  No (According to our data)