Cons: A little slow at check in but then good.
Cons: Let people know up front that if your local not unlimited miles.
Pros: The staff was super friendly and knowledgeable. The rates were very affordable, will definitely have my business again and my recommendation for friends and family.
Cons: Everything was excellent.
Cons: They need to take temporary licenses, I ended up renting from Budget. Ace has horrible service.
Pros: Nothing. Was not able to rent vehicle. Customer service is terrible. This company should not exist.
Cons: Nothing. The company should not exist.
Pros: The staff tried to steal money from me by selling extra coverage when i specifically told them my credit card covered my rental.. when i told
Them i didn’t want any more coverage, he just told me bye.. I WILL NEVER USE ACE EVER AGAIN AND WILL
MAKE SURE NO ONE AROUND ME UAES THEIR SERVICE.. a bunch or crooks!!!!
Cons: We arrived 3 hours later than expected and our car of preference was not available,even though we had prepaid in full for reservation. Ended up getting a crappy Dodge Journey for $60 more that wreaked of marijuana and had a slipping transmission and near bald tires.
Pros: everything was good except for the fact that you dont get the deposit back. THEY DONT EVEN TELL YOU AND WHEN YOU TRY TO CALL NO ONE ANSWERS
Cons: GETTING MY DAMN MONEY BACK
Cons: The checking process takes atleast a hour
Cons: The pickup was the worst. It took basically 2 hours to get our car when we reserved it online. The car should be already cleaned and ready to go when we arrive. There was a huge line of people that didn’t get their cars when they also had a reservation. There should also be a shuttle straight from the airport to the rental car place. Instead of taking a bus to get to a shuttle to the destination.
Pros: Pick and drop off easy
Cons: They arent up front about all the additional fees untill you get to the storefront price you see is not what you pay
Cons: Pick up was awful!
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Ace in Los Angeles.
Ace has 1 rental location in Los Angeles. Take a look at our Ace rental location map to find the best rental cars near you.
No (According to our data)