Pros: The comfort of the car.
Pros: yes and yes
Pros: No they wanted to give us a 5 passanger car, we ordered a 7 passenger suv they blamed priceline
Cons: Have a vehicle we order and not have to talk to a supervisor
Pros: StFf was friendly but the process is soooo slow.
Cons: Speed UP the process. And I haven’t got my deposit back?
Pros: Still have not received a receipt for my rental. Also, an additional $100 charge was placed on my credit card.
Pros: No..rude service
Cons: Customer service.
Pros: Customer service was superb!
Cons: Price was a little high. Almost the same price to rent a ram truck vs a small Chevy spark.
Pros: They did at least finally find me a vehicle after hanging out in the office more than an hour.
Cons: They shouldn't have rented a car if they didn't have cars. I had a reservation and showed up and they said they didn't have any cars. It took my prodding to get the person behind the counter to call around and try to find one at another location nearby. Then I realized after the fact I had been overcharged for an upgrade. I'm trying to get that resolved now.
Cons: Everything was good, except I was charged for an extra hour because of the previously arranged drop off time. I think that should have been made clear or waived since I was paying extra already for a one way trip.
Pros: Gas mileage
Pros: Nothing, not using this company rental service again
Cons: Everything.. customer service & clear policy about rental charges
Cons: The SUV was given to us dirty and unwashed/dirty on inside. The location did not answer their phone and finding the location inside the garage was horrible. There was only one man working there so it took long to get tended to. He wasn’t very friendly/did not complete a damage sheet until I asked.
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Hertz in El Paso.
Hertz has 5 rental locations in El Paso. Take a look at our Hertz rental location map to find the best rental cars near you.