Pros: Everything was easy & convenient
Cons: There was a long wait at pick up. But everything else was great!
Pros: Staff was friendly and helpful.
Pros: you gave me a choice of car model
Cons: We were deceived we arrived and the car that we ordered it was not there and they tried to give us a very dirty and scratched car when we asked to replace it with another one we were told that this is the only pickup that is where we lost half an hour of time to cancel the order and change the company that provides rental cars, fortunately, the other company was in the same airport room but our experience showed that this is very not professional and looks like a customer's deception.
Cons: Having the car that I originally booked ready for me.
Cons: Suv needed a tune up
Cons: Mechanical issues and had to return call. Lost half a day of my vacation trying to exchange the car. Then Alamo charged me for an extra day which now I have to contest.
Pros: Easy check in
Cons: They charged me for gas even though I filled up prior to returning
Cons: I rented a BMW X-3, I was given a very small Cadillac SUV. It fit 2 bags, there were four adults. we rode with bags on our laps.
Cons: After I received the confirmation of the rental reservation from Alamo, I drove two and a half hours to Houston airport to pick it up. Once I arrived at Alamo I was told that because the reservation was made within the last twenty- four hours, the reservation would not be honored. I was told that they would not rent me a car and that there was no car for me. No option or possible resolution was offered. I was left to navigate my circumstance on my own having wasted three hours and driving over a hundred miles for a reservation that was deemed not important by the company. Never again Alamo.
Pros: How easy the whole process was and the car choice wasn’t bad
Cons: The total price for a day was crazy with all the different charges that was added that bring it to the grand total. If they can remove some of those different hidden fee it would be better for customers
Pros: Bussiness hours are not right. First flight at hobby airport is at 6am , so if they open at 5, I have to check the bags, go thru the check point and then walk to the gate. I almost lost my flight.
Cons: Move back the operating hours to 4am. Thats my suggestion.
On average a rental car from Alamo in Houston costs ₱2,453 per day.
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Alamo in Houston.
Alamo has 2 rental locations in Houston. Take a look at our Alamo rental location map to find the best rental cars near you.