Houston car rentals

Houston car rentals

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Houston, TX, United States
Sep 29 — Oct 6
Same drop-off
Houston, TX, United States
Wed 9/29
Noon
Wed 10/6
Noon
Driver's age:

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Houston car rental information

Pick-up locationHouston
Rental locations151
Airport locations34

Houston car rental reviews and directory

From ₱2,097/dayRated #1
Alamo
Most popular
Best rated
8.6 Excellent (484 reviews)
2 locations in Houston
Alamo
Locations in Houston
  • 8.7
  • 8.6
  • 8.5
  • 8.5
  • 8.5
Recent reviews
7.9 GoodSep 13 2021
I liked the flexibility in changing reservation dates, easy of pick up, drop off and calls to address inquiries. The only lowlight was the difference in cost between what was shared with me during reservation and as of drop off.
7.9 GoodJul 11 2021
Good cars, however, price online and after returning the car is higher. Some taxes are not state online
10.0 ExcellentJun 13 2021
The staff was very friendly and extremely helpful. The car was spotless and well maintained.
10.0 ExcellentMay 19 2021
Pickup & drop off was relatively painless. Neither rep demonstrated a welcoming attitude. All business. Pickup rep was eating while helping the customer ahead of me at pickup.A quick review of operating functions would have been helpful. I am a senior citizen not used to the new electronic wizardry. My wife & I spent a few minutes doing that at pickup and later again with headlight & windshield wiper settings. Picking up a vehicle and being thrust into traffic with rainy weather is not my idea of fun.
10.0 ExcellentMay 5 2021
Everything went very smoothly. I was shocked that I didn't stand in any lines to talk to someone.
2.0 MediocreMay 3 2021
Nothing- see belowThis was the worst rental car experience of my life. I got to the airport and was told that my reservation was cancelled with no warning! Apparently Alamo had sold out all their cars. This was a major inconvenience for me, as I ultimately had to spend $270 getting to and from my destination, instead of the $120 I had paid. If I had also known this before arriving I could have also tried making different arrangements, but also found out that everyone else was sold out by the time I got there too. This was a massive inconvenience and I will never use Alamo again, and it made me seriously question my use of Kayak as well
8.0 ExcellentApr 27 2021
No Issues
10.0 ExcellentApr 12 2021
Everything was easy & convenient
10.0 ExcellentMar 28 2021
There was a long wait at pick up. But everything else was great!
8.0 ExcellentMar 11 2021
Staff was friendly and helpful.
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From ₱3,510/dayRated #2
Budget
7.8 Good (275 reviews)
21 locations in Houston
Budget
Locations in Houston
  • 7.8
  • 8
  • 7.8
  • 7.7
  • 7.6
Recent reviews
3.9 MediocreSep 16 2021
They gave me a vehicle and its front bumper almost fell off while i was driving. I had to go back to the rental place and exchange it. Almost 2 hr was lost doing back n forth and waiting for them to exchange the vehicle. Bad experience
10.0 ExcellentSep 4 2021
Very expensive
7.9 GoodAug 28 2021
The staff were wonderful and so attentive. The car was terrific and comfortable. My only point of issue was the price. I feel the.price of a one way rental is excessive. I have used this service for years and a tripling of price is grossly overstated and is NOT COVID related. I feel.companies are using the excuse basis as a money grab.
5.9 OkayAug 4 2021
No emails or printed documents
1.9 HorribleAug 2 2021
3 months in advance is still not enough time to have my rental ready on day of trip. Showed up and didn't have my van that I booked 3 months in advance! Had to delay vacation by 1 day and still didn't get my rental!
7.9 GoodJul 26 2021
Make sure u check your gas meter when u check out and take pix or tell them when u leave parking, they will automatically charge u a full tank despite u didn’t receive a full tank at check out!
5.9 OkayJul 23 2021
Very long wait in line to pick up car. Chosen vehicle was not available. Staff was pleasant but went to get in vehicle and someone else had the same vehicle. Had to go back to counter to swap.
6.0 GoodJun 30 2021
Service
3.9 MediocreJun 17 2021
First car offered was dirty and the battery was dead. Second car was ok, but staff was not apologetic for error and no compensation was made.
10.0 ExcellentJun 15 2021
Car dirtyEverything else was perfect!
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Rated #3
Enterprise
7.7 Good (343 reviews)
46 locations in Houston
Enterprise
Locations in Houston
  • 7.8
  • 7.9
  • 7.7
  • 7.6
  • 7.6
Recent reviews
10.0 ExcellentSep 3 2021
Thank you so much for waiving the out of state fee and gas fee due to hurricane ida, you were a blessing throughout this process!
10.0 ExcellentAug 22 2021
The process was extremely simple. I recommend.
2.0 MediocreMay 18 2021
Customer said they tried to reach me and let me know they didn’t have the car I reserved. I had previously called enterprise prior to arrival and confirmed the reservation which they did. Arrived and I was upsold another vehicle that I didn’t take so I will not ever use this service again.
2.0 MediocreMay 16 2021
NothingCall back and say wherever
4.0 OkayApr 23 2021
The pick-up and drop-off was a smooth as I could imagine. Especially when looking around at how the other providers were operating.I got swindled by the associate checking me in. When choosing refuel options, I was shown a price per gallon that I would pay for them to fill up the tank. They "forgot" to mention that I would be charged for a full tank of gas at that price, regardless of amount of fuel used. Definitely tainted the image I previously had of Enterprise.
2.0 MediocreApr 12 2021
Didn't have a car. Didn't know if they were to have one.
6.0 GoodApr 7 2021
The car felt very cleanAlmost an hour for pick-up. Same car category as Hertz, much lower quality.
8.0 ExcellentMar 19 2021
Need to let someone know about the deposit and what is needed for this 😩BOOKING TOO MANY PEOPLE
2.0 MediocreMar 17 2021
I would like to know that a Credit card is needed to purchase the rental BEFORE I GET TO THE AIRPORTTELL ME A CREDIT CARD IS NEEDED SO I WONT BE STUCK AT THE AIRPORT WONDERING HOW I AM GOING TO GET AROUND , START ACCEPTING DEBIT CARDS !
10.0 ExcellentMar 16 2021
Excellent rideNothing
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Rated #4
Avis
7.6 Good (123 reviews)
20 locations in Houston
Avis
Locations in Houston
  • 7.7
  • 7.8
  • 7.5
  • 7.3
  • 7.2
Recent reviews
10.0 ExcellentAug 31 2021
Everything was fine
1.9 HorribleAug 17 2021
Not only was this rental overpriced, it also had a check engine light on which I didn’t notice until after I left and the cruise control was idiotic (basically won’t let you set it where you want because of some eco setting) but the WORST part came after I dropped it off after paying $1200 for one week and was told by the lady behind the counter that I would be charged $450 for them to vacuum the dog hair from the car!! Never in my life have I heard of such a thing!!! She pointed to a policy that says “up to $450 will he charged” if there is smoking in the car... after that it says “there may be additional charges for excessive soilage...” first of all- neither of those things says you’ll charge me to VACUUM DOG HAIR. They have to vacuum it anyway. I guarantee you if they charge me for that, I will be disputing it in small claims court. That is beyond ridiculous and even if it’s a “small” amount of money to sue over, I will do it to prove a point on how WRONG that is. They could take it to a professional detailer and it STILL wouldn’t cost half that much. Insanity. I will NEVER shop Avis/Budget again (and I am a frequent car renter due to work travel). What a freakin scam!!
1.9 HorribleAug 4 2021
The car was fine, Customer service refused to give AARP discount as promised. I will not recommend Avis to others, will not use agency again
8.0 ExcellentJun 15 2021
Staff friendly drop off smoothThe rent was high for the type of minivan
2.0 MediocreJun 15 2021
Better communication about Credit cards u cud purchase insurance but can't rent the car with same credit card
6.0 GoodJun 5 2021
The young lady that inspected the car with me before I drove off was very polite, approachable, and had a good sense of humor.The vehicle smelled like weed and that was terrible! I smelled like it when I walked back into my office at work. I had to clean that car out to get the smell out of it myself. After I cleaned it, it smelled a little better but not very much.
8.0 ExcellentJun 1 2021
Quick processVehicles had problems
2.0 MediocreMay 26 2021
They could have charged me for the vehicle I reserved rather than the one they gave me because of the power outage
10.0 ExcellentMay 21 2021
Dekisha was fast, friendly, polite, and went above and beyond working extra. Our flight was delayed. We didn't get to the rental til 12:30am and she helped get us our reservation. People was still in line and more coming after us. Dekisha is very wonderful and much appreciated she deserves the world.There is not many people that are truly genuine and Dekisha made everything great!
6.0 GoodMay 6 2021
The quality of the CAR was excelentThe kind of the personnel. They are not friendly with the customer
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Rated #5
Advantage
6.8 Good (150 reviews)
1 location in Houston
Advantage
Locations in Houston
  • 7
  • 7.1
  • 6.7
  • 6.6
  • 6.6
Recent reviews
9.2 ExcellentJan 27 2020
It was a completely positive experience.
3.6 MediocreNov 10 2019
Drop offAgent hid fees even though I declined. Car smelled like smoke.
10.0 ExcellentJun 11 2019
Dropped off was easyNothing
8.8 ExcellentMay 29 2019
Staff was great and car was what I asked for - both clean and comfortable.The add on for tolls was extreme and ridiculous - there has to be a better way.
3.6 MediocreApr 22 2019
NothingPlease refund my money
7.2 GoodApr 5 2019
New carWait time getting my car
5.2 OkayMar 31 2019
car AC was broken, i complained about it but nothing happened
6.8 GoodMar 6 2019
The car was very clean. Staff at dropoff was very helpful and friendly.Only one staff member available at pickup, so wait was long. Drop off area wasn't clearly marked, signs should have directed the advantage rentals to use the upcoming ramp. The first turnoff looked like it was the only place to go. The car itself was a very cheap model for the money I spent.
2.0 MediocreJan 14 2019
Don't rent from them!They lied to me to get me to buy the 12.99 ezpass transponder. Then I told them THREE TIMES do not charge me for a one way drop off (which is when you drop off the car at a different pick up), and then they STILL charged me $260 for a one way drop off fee when I dropped off the car at the same location. I WANT MY MONEY BACK AND REFUND.
5.2 OkayJan 1 2019
Unreasonable feesExtremely high toll usage fees, $13 a day plus additional taxes and fees, added to an extra $17 per day! I couldn’t find any gas stations in the vicinity of the airport and could not fill up tank (brought it in around 3/4 full) and was charged $57 to refuel. I have never paid this much for a car rental before - $643 for 9 days or $70 a day!
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From ₱1,586/dayRated #6
Hertz
Cheapest deal
6.8 Good (442 reviews)
27 locations in Houston
Hertz
Locations in Houston
  • 7.1
  • 7.1
  • 6.7
  • 6.5
  • 6.7
Recent reviews
10.0 ExcellentSep 21 2021
Needed a full size truck it was 4 door but it wasn’t a full size cab 4 door
1.9 HorribleSep 21 2021
I made my reservations through Kayak. When I went to pick up my rental car, the location informed me that they were not a designed pick-up for reservations made through Kayak. They did not honor the reservation. The Hertz representative did not offer any other locations for me to try. I had to scramble and find another rental car from a different location and ended up paying an additional $100.
10.0 ExcellentSep 8 2021
I really loved the staff there, they did an excellent job in making sure everything was taken care of for me and even came in early to meet my needs! I'm really happy with their service and I will return!
1.9 HorribleSep 2 2021
Even though we prepaid, they cancelled the car at the last minute. I checked online…they were still taking new reservations, just at a higher price.
1.9 HorribleAug 30 2021
At least the van started every time and had good air conditioning. I am glad I did not get busted for the crack pipe I found in the passenger door! Drop off was terrible. I was told to leave the Van back in the parking lot and they would check it back in the next day... NO! they keep charging me every day until they get off their butts and register the car as returned.
1.9 HorribleAug 30 2021
If someone actually cares about this review, they should contact me. Multiple people should be fired over our experience.
10.0 ExcellentAug 27 2021
Only car rental place I will use! Thanks Hertz
10.0 ExcellentAug 26 2021
My rental experience was great, both the pick up and drop off went smoothly. The car was in good condition and the ride was nice.
10.0 ExcellentAug 24 2021
This was an affordable option for a rental that was longer than the standard 30 contract.
3.9 MediocreAug 24 2021
Waited over an hour for my car after reservation time.
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From ₱2,648/dayRated #7
Dollar
6.5 Good (504 reviews)
2 locations in Houston
Dollar
Locations in Houston
  • 7.1
  • 6.9
  • 6.3
  • 6.3
  • 6.3
Recent reviews
1.9 HorribleSep 21 2021
Dollar made it look as though there were cars available to be driven one-way. THERE WEREN'T! Next time, ensure that your booking software is smart enough to prevent this from happening. What a waste of my time.
10.0 ExcellentSep 20 2021
It was a very nice vehicle, but checking in to get the vehicle was almost ridiculous. One or two people working the counter with a line of over fifty people was a long wait.
1.9 HorribleSep 16 2021
They charged me for insurance even when I provide my own insurance plus they darme for a gas price even when I fill it up. Horrible experience I would definitely not recommend Dollar to anyone. Please check you bill before leaving de counter unfortunately for me I didn’t because I was to tired after a long fly
1.9 HorribleSep 14 2021
When I arrived to the counter they charged me an extra 200 usd, because they didn’t recognized the insurance that I prepay with Kayak. They wouldn’t let me take a car unless I pay that. They don’t honor the deal maid through Kayak
7.9 GoodSep 8 2021
Renting cars at airport if not flying in requires some effort.
3.9 MediocreAug 22 2021
Very Poor 1-800 customer service and 3rd party insurance warning. Received notification from airline that flight would be delayed and immediately called the Dollar 1-800 # to verify if office would still be open. Customer service rep stated it would and if not an authorized pickup office would be. I specifically asked if they were certain and the rep stated “yes.” Upon arrival, went to rental shuttle where we and others were informed all rental offices were closed and they were no longer running shuttles. Tried 1-800 number and all offices were closed. This caused for $150 in cab fares that night and the next day, along w/a lot of family strife. Called 1-800 back the next day and they were very unwilling to do anything to assist or accommodate w/the situation or even verify that they would honor the reservation, since it was the next day. Gambled and went back to airport and the desk assistant was very helpful but could provide any credit to the rental due to employee’s miss-information which caused for the $150 in cab fares. Also, while at the service desk, the attendant informed me that they were having issues w/the 3rd party insurance provider from Kayak’s site making payments on claims and that Dollar had filed suit against them on the issue. Called the 3rd party provider canceled plan and got refunded w/no issues from them.
1.9 HorribleAug 16 2021
We waited in line for 45 minutes to get our car at the Dollar desk at IAH. Every other rental car company had no line. (Family members said it was the same the day before) And once we got to the counter the agent was extremely rude. It was a total disaster. I will never rent from Dollar ever again based on that experience.
1.9 HorribleJul 19 2021
Pickup wait was over an hour. I was also told by staff I had to choose insurance coverage even though I have rental insurance.
10.0 ExcellentJul 16 2021
Everything is just perfect 👌
4.0 OkayJul 1 2021
The car was so noisy on the road you should wear earplugs.Way overpriced
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Rated #8
Payless
6.5 Good (197 reviews)
2 locations in Houston
Payless
Locations in Houston
  • 6.5
  • 6.8
  • 6.5
  • 6.1
  • 6.6
Recent reviews
5.9 OkaySep 10 2021
Agents at pickup were very slow and seemed like they couldn't care less about providing service.
5.9 OkaySep 4 2021
Had to pick up car at 6a but rental counter only opened at 8a. But Priceline was helpful and refunded our money as we weren’t able to pick up the car.
1.9 HorribleSep 1 2021
Customer service is god awful. Not sure if you outsource customer service but it’s truly a 5 year old can run better. People answering phones that have no clue what’s going on. I extended a day with the car when I paid 150 for 3 days, told me the next day is 9 dollars and come to find out it was 120. This company is pathetic!
7.9 GoodAug 4 2021
Good experience with Payless. No hassle and easy.
10.0 ExcellentJun 14 2021
Staff was very helpful. She gave me plenty of options.No complaint
4.0 OkayJun 12 2021
Staff was helpful in getting us a rental.Had a change of schedule and had to arrive in HOU 2 days early. Called to change reservation & was tolf, "No problem. Use same Confirmation #. As long as rental did not exceed original agreement it would be fine." Unable to use Confirmation #. Agent did get us a vehicle, but unable to cancel existing agreement! Also, helped us out by upgrading to a larger 3 row SUV for the two of us. We were hoping to "test drive" the compact jeep requested.
8.0 ExcellentMay 18 2021
Staff was informative and helpful
10.0 ExcellentMay 18 2021
Quick process. Showed up they had my reservation they were ready to go took me less than 5 minutes to get my vehicle. Upon returning, staff saw I had oversized item and instead of making me transfer to a shuttle they drove me to the airport in my vehicle. Very much appreciated!No improvements needed. Everything went as planned!
6.0 GoodMay 17 2021
The check-out process took almost 2 hours. There was a line a mile long and only 3 people working the counter while 3-4 others twiddled their thumbs in preferred area.
8.0 ExcellentMay 3 2021
Only one person left to check in over 12 customers. Waited almost an hour to get checked in. Car was not clean but was the only one available. I was told the car wash was broken. Disappointed because I was attending a funeral with family.
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Rated #9
Thrifty
6 Good (308 reviews)
3 locations in Houston
Thrifty
Locations in Houston
  • 6.5
  • 6.5
  • 5.8
  • 5.8
  • 5.8
Recent reviews
7.9 GoodSep 15 2021
I asked for just the basic insurance but was charged for an upgraded insurance. I was stressed trying to get home after my flight was canceled and didn't catch the error until I received my final receipt. I'll know to pay better attention in the future!
3.9 MediocreSep 13 2021
Bought insurance online and when we get check in agent tells that the insurance is not recognized by thrifty. What rip off. Will never use them again. Took an hour and a half just to get to the counter and another 30 minutes to get the car. Not a well run company in Houston near the airport.
1.9 HorribleSep 8 2021
I rented and paid for a Nissan Pathfinder, and what I received was a DIRTY, SMELLY, and UNHYGIENIC Nissan Pathfinder. I complained and told them that I do not want this car because it was not clean and smelled. I asked for a similar car to a Pathfinder or something similar brand. I asked if I could take the Yukon that had just been washed/cleaned and the duty manager was extremely rude to me… he told me the only thing he can offer me is a Kia Sorrento or I can walk away, and if I want the Yukon then I’ll need to pay more. Very unprofessional and bad experience with Thrifty and Kayak. Not renting again.
1.9 HorribleAug 23 2021
In the rental car area, there were no lines at all except at the Thrifty desk. We had to wait about an hour, and the line was about 20 deep. Other rental places had a self-check in, or you could just go straight to your car. Once we did get to the desk, there were add-on charges after add-on charges that we didn’t know about when we booked. Once we did get to the area to pick up our car, the Thrifty guy had to wander around the lot for several minutes and eventually find other employees to ask which car we were supposed to take. Never again.
3.9 MediocreAug 20 2021
Pickup was Horrid.....over 1.5 hours in a line to finally get the vehicle. The actual vehicle porter was quite rude (she needed to understand that we had never picked up a vehicle from her and did not know the procedures). After she pointed us to a row of vehicles and said pick any of those, but once you open the door it's yours. Ok, but when there was a "Cleaned for Hertz" seal on the doorjam, I asked her again and she rudely says, "They All Say That" as she turned, then walked away...... Drop-Off was very fast, but again, seemed Chaotic.
3.9 MediocreAug 12 2021
Stood in line for almost two hours. They had two staff working and 85 people waiting to get a car. Guy at the counter basically told me I wasted my money on the insurance I purchased when I booked the car. Car was almost 550 dollars for 4 days and was a total piece of junk. Car had 30k miles, but felt like it had been around for 200k. If you're going to Houston use hertz or enterprise.
1.9 HorribleAug 10 2021
It was over an hour wait to get the car , and when you get to service desk they are extremely rude
1.9 HorribleAug 9 2021
Thrifty ran out of cars. They informed us who were waiting in line for 20+ min. They wanted to put me on a waiting list for hours. But I had a work meeting to attend so I had to catch an Uber. Now I need to call kayak and priceline to get a refund.
1.9 HorribleAug 7 2021
We requested a “mid-size SUV” & were given a tiny crossover (Buick Encore) that could barely fit one large suitcase in the trunk. The car did not seem very clean when we got in (crumbs on the seats/floor, a pen & mask behind the passenger seat) the gas tank was not full (39 miles until empty) & within the first day of driving the car, we started getting “low tire pressure” & “remote key battery needs to be replaced” maintenance notifications. We called Thrifty’s customer service & were put on hold for almost an hour, so we hung-up & called back. After explaining the maintenance messages we were receiving, we were told to take the car back to the rental office to exchange the car, so we drove over 45 minutes back to the airport, waited in line for a half hour only to be told there weren’t any other cars & the issues we had “weren’t a big deal”. We left & had to fill the tire with air every day for the two weeks we rented the car. Now I look at my credit card statement & it appears I’ve been charged twice; by the third-party company I rented the car through online & Thrifty Car Rental! Grrrrrrrrr! Did I mention I was told a supervisor would call me back “within a half hour” to discuss our concerns with our rental car & never did??! Needless to say, we are NOT happy with our Thrifty car rental experience!
5.9 OkayAug 3 2021
car had higher miles and not in the best condition, had to trade it out half way thru the rental for another one as the brake rotors seemed to be warped.
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Rated #10
Sixt
7.5 Good (52 reviews)
1 location in Houston
Sixt
Locations in Houston
  • 8.2
  • 8.1
  • 7.6
  • 7.5
  • 7.2
Recent reviews
1.9 HorribleAug 25 2021
The agent was rude, arrogant and discriminatory. He cancelled our pre-paid reservation citing that he felt uncomfortable renting to us after I asked questions and expressed privacy concerns. We walked away after 40 minutes. He called his manager and they both refused to provide the agent’s name. I obtained a rental from an excellent agent at the airport from an entirely different company at the airport. I was in and out in 15 minutes. If you’re thinking of renting from this company…don’t do it. They are unprofessional and do not hold true to the American values and laws regarding privacy. They take videos and pictures of you at the location while also retaining your private details. The arrogant and combative agent insisted on educating me regarding the German ownership of the rental company and demanded that we listen to a long diatribe about how they rent luxury vehicles. Thing is, we were renting a Toyota Corolla. They were just shy of requesting your fingerprints. This company fails to offer service, the agents aren’t required to wear name tags and management agreed with their gross lack of any semblance of customer care. You are better off using any other rental company besides them. The agent sneered and bragged about canceling other people’s pre-paid reservations as if he enjoyed some sort of twisted power in leaving people stranded at the airport (IAH). I left feeling a bit of compassion for the guy as it seems to be the only last bit of control that he can exert in his life. If you forego my warning then please be sure to not ask any questions or express any concern regarding the policies or you will be cut off! like that Seinfeld episode with the soup guy.
1.9 HorribleAug 13 2021
Charged an additional $510 in fees on top of what I already paid
1.9 HorribleJul 17 2021
check the car before leaving , and when I mean check I mean look under mats there was throw up there which means the guys didn’t even bother cleaning the car properly just a quick wipe and some air freshener which wore out after 30 mins driving the car
1.9 HorribleJul 13 2021
The absolute worst customer service and experience ever at a Rental Car company. Never rent from these people. Had to go get a car with Hertz because they screwed up the reservation. Absolute worst in the world!
4.0 OkayJun 14 2021
Drop off was easy. The car was goodThe line and waiting outside in Houston was poor. There was a group of people waiting and the line moved very slowly. Maybe 1 advancement every 10-15 minutes
10.0 ExcellentJun 11 2021
The staff was greatThe price
6.0 GoodJun 2 2021
Drop off was easyHad an early pick up and agent was less than friendly regarding same. Seemed annoyed. Forced to upgrade for rental that was paid for months in advance.
4.0 OkayJun 1 2021
Drop off was wasyWe waited for over 45 minutes in line (only two people in front of us) to get our rental then were told they didn’t have car seats that I had already paid for. The guy didn’t seem to care that I was traveling with two children who now wouldn’t have car seats. I had to go to Walmart and purchase two car seats to safely travel with my kids.
2.0 MediocreJun 1 2021
Price was much higher than quoted. Car reserved not available. Attendant not very nice.
2.0 MediocreMay 3 2021
The worst staff I’ve ever seen in my life the lady who was there should be fired and never giving a job related to customer serviceVery very bad customer service, very rude lady said my license was fake and tired to charge me again even thought I did my reservation 2 days prior and made my payment and it showed on my. Credit statement that they already charged me the money
Rated #11
National
6.7 Good (38 reviews)
4 locations in Houston
National
Locations in Houston
  • 7
  • 6.8
  • 6.7
  • 6.6
  • 6.3
Recent reviews
10.0 ExcellentApr 25 2021
Good communication, nice customer service. Very nice vehicle. Clean, reasonably new car. Contracted through Enterprise.I didn't like the fact that Kayak sold me insurance, then the the car provider told me that the insurance that I paid for through Kayak would not cover their car. I still don't know the details of who was right on that issue :(
2.0 MediocreMar 29 2021
I would have liked for them to honor my reservation. They called the night before to say that they did not have a car to fulfill by reservation and put me on a wait list.Honor reservation / Better online availability confirmation.
2.0 MediocreMar 19 2021
Nothing!They cancelled my reservation and didn’t give me any solution
10.0 ExcellentMar 12 2021
The drop-off was extremely convenient.
9.2 ExcellentNov 5 2020
Quick dropoff. friendly dropoff. Good car with low mileage.Pickup personnel were a bit brusque. Pickup personnel could not tell me if my wife was also authorized to drive the car.
5.6 OkayNov 1 2020
pick up was a nightmare. drop off was easythe car I reserved wasn't available. the line for pick-up was 35 minutes
2.0 MediocreOct 20 2020
The guy working the desk in Houston very friendly!The guy grabbing cars was in a rush! I was suppose to have an intermediate SUV, but got a mid-size car. He pulled up and got out, moved on to next costumer. He did not even look over the car
9.6 ExcellentOct 5 2020
Drop off aas super easyJust have a sign or something that says attendant is on break or something. We arrived at 9pm and it looked as though they were closed.
2.0 MediocreOct 4 2020
Nothing didn’t have the car I reserved and waited for over an hourEverything
2.0 MediocreSep 28 2020
When I arrived in Houston, myself and a group of other people were told that there were absolutely no cars available. This information not only ruined my trip but I felt it was very unprofessional for National to relay this information through the shuttle bus driver rather than a manager. The next day when I called to see if a car was available, I was told that if there was one, my total was be 159. That was DOUBLE my original rental price for half the day. I am extremely dissatisfied with National and will NEVER book with them again.If I had gotten my damn car!
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Rated #12
E-Z Rent-A-Car
6.4 Good (36 reviews)
2 locations in Houston
E-Z Rent-A-Car
Locations in Houston
  • 7
  • 7
  • 6
  • 6.1
  • 6.1
Recent reviews
8.8 ExcellentOct 24 2019
Picking up required my resubmitting my drivers license and credit card again. Should have only needed verification but it was entered in again by the agent.
2.0 MediocreJun 30 2019
I’m very disappointed because I paid to kayak for rent a car and protection for one week around 320$ and when I arrive at the airport in Houston I couldn’t pay the taxes with debit card and I never get my money back nor the carI try to email and call kayak every day and I never get reply or my money back. Very very dissapointed. I will never ever book anything with kayak again.
2.0 MediocreApr 23 2019
I never received my car. When I booked the car, it told me a total price. When I went to pick up the car, I waited over an hour in line, there were maybe 4 people before me. Then I was told I will be charged $500 extra because my car is being dropped off at a different location. At that point I didn
2.0 MediocreMar 31 2019
Reservation was made with a company card that only listed company name and not my personal name. Multiple calls were made prior to my arrival to be sure I would be able to switch this over to my personal card. Upon arrival E-Z was unwilling to change the reservation to my personal card.
6.4 GoodFeb 7 2019
No spare tire in the trunk. I had a flat tire while on highway. The low pressure warning lights went off. Stopped the car. And found no spare tire. They had an electric pump in the trunk. That helped me off the road. I had to pump the tire every few hours. That’s life risking. Avoid the it.
5.6 OkayJan 21 2019
Waited for over an hour at the car rental counter to receive my reserved car.
10.0 ExcellentNov 19 2018
Easy and fast transactionTook few minute to get the car. No hidden fees No issuesMay be the interior should have been cleaned better. Someone before me had spelled some liquid on the dashboard and there were some stains there. Overall very clean car.
4.0 OkayOct 30 2018
Never againI was UNABLE to rent my previously reserved mini van for details I will not disclose on this review (please contact me if you would like further details). However, I will say it was due to the employee working that night. If it had not been for my cousin being with me, I would have been stranded without a rental and out the rental fee. All because of the cold hearted (I won’t say how I really feel about him) associate working that evening. I will never again rent from this company and I will never recommend them to anyone. Thanks for nothing.
2.0 MediocreOct 23 2018
The car type available on Kayak is not actually available to residents within 65 miles. In addition, if your credit card doesn't swipe once because of a smudge, they don't let you swipe it again and cancel your whole reservation.
6.4 GoodAug 23 2018
Very easy to pick up and drop offCar smelled like cigarette smoke and there was a car seat left over and I couldn’t remove it.
Rated #13
Ace
4.4 Okay (16 reviews)
2 locations in Houston
Ace
Locations in Houston
  • 4.6
  • 4.8
  • 4.4
  • 4.3
  • 4.4
Recent reviews
1.9 HorribleSep 8 2021
I did not even get to use your service.. I was not even notified that I had to call to have someone pick me up me up. When I finally called they couldn't find my reservation even though I had a reservation. I was stuck at the airport. This is a lousy service. You should send a detailed message to your clients telling them exactly what they need to do.. I will never use your service again .
6.0 GoodJun 27 2021
Staff was very nice and helpful. Pick up and drop off was very simple and convenient.Their cars can be inspected better before renting them out to customers. The first rental that was provided brakes and tires were very worn. They did switch us out into a newer vehicle they following day.
4.0 OkayJun 9 2021
NoThe truth
4.0 OkayJun 1 2021
Service, better Van, no changes when I get there. When I reserve the van it was unlimited miles, when I only got some miles to drive
2.0 MediocreMar 10 2021
Nothing. We didn’t end up renting from this place. They only had one van. The tires were worn out and when confronted by this fact, they yelled at us.Will never rent here
8.8 ExcellentAug 28 2020
Car could have been cleaner and disinfected better because it wasn’t
8.4 ExcellentAug 25 2020
The staff was very helpful and friendlyI felt the rental was a bit outdated and beat up but overall served its purpose
2.8 MediocreMar 17 2020
Car was filthy when picked up and had to stop by car wash before we got on road. The van has lots of mileage on it (two years old van- year 2018 Dodge Van with nearly 70k miles).DO not use this rental car company!!! POOR quality for the price you paid!!!
4.0 OkayDec 3 2019
The employees were very friendly.We were given an old car with 114K+ miles and less than a quarter tank of gas...
2.0 MediocreSep 16 2019
not friendly, they were terribleThe should accommodate their costumers better
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2968 travelers who rented a car in Houston gave the car agency they used an average rating of 7.2

Car rental locations in or near Houston

Good to know

Most popular agency

Alamo

Most popular car type

Premium

Average price

₱2,782/day

Good deal

₱2,340/day

When to book a rental car in Houston

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Houston

  • 25% of our users found rental cars in Houston for ₱2,340 or less
  • Book your rental car in Houston at least 1 day before your trip in order to get a below-average price
  • Premium rental cars in Houston are around 32% cheaper than other car types, on average

FAQs about renting a car in Houston

  • Some car rental companies in Houston which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Alamo, Hertz and Dollar

  • On average a rental car in Houston costs ₱2,782 per day.

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Houston are Alamo (8.6, 743 reviews), Enterprise (7.9, 574 reviews), and Budget (7.8, 292 reviews).

  • The average gas price in Houston is ₱176.14 per gallon over the past 30 days. Filling up a gas tank costs between ₱2,114 and ₱2,818, depending on the car size.

  • Premium (Nissan Sentra or similar) is the most frequently booked rental car type in Houston.

  • Car rental companies onsite at George Bush Intcntl airport include Alamo, Hertz, Dollar and Budget.

  • Car rental companies that offer shuttle or pick-up services from George Bush Intcntl airport to off-airport locations include Alamo, Hertz, Dollar, and Budget.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Premium car rental in Houston costs ₱2,134 per day, on average.

  • A Full-size car rental in Houston costs ₱2,161 per day, on average.

  • A Mini car rental in Houston costs ₱2,193 per day, on average.

  • In Houston, cars are most frequently rented at Dollar 17330 Palmetto Pines (24 km from city center ).

  • On average a rental car in Houston costs ₱19,475 per week (₱2,782 per day).

  • On average a rental car in Houston costs ₱83,466 per month (₱2,782 per day).