"Kayak is a horrible fake rental company."(in 2245 reviews)
" when making changes over the phone"(in 203 reviews)
Overall Rating5.0 FairBased on 138 reviews
Cleanliness
6.2
Comfort
6.0
Overall
4.9
Pick-up/Drop-off
4.9
Value for money
5.3
Recent reviews
Traveler rating
8
4
3
5
3
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42
Find reviews that mention:
4.0
I declined all insurances while booking online. (I have a visa premier providing sufficient coverage) At pick-up, the lady at the desk, absolutly unpleasant, tricked me into making me select US$ 15.99 + 34.99 of insurances for a one day rental at US$40. Totally unacceptable...Reviewed Feb 27 2025
review from
2.0
Desk was closed with zero signage. I received a email stating “skip the line” in order to check out virtually via “Web Check Out”. The process did not work despite repeated attempts. The original email confirmation I received came from Hertz, so I tried that desk, which took 1 hour to go through before being seen. After which they said they could not help me and I needed to go to Dollar instead. I then proceeded to wait in the Dollar line which took an additional 30 minutes, only for them to tell me I didn’t need to wait in line at all because I had completed “Web Check Out” (which never worked). Dollar sent me to the garage where they accepted my reservation but still had to wait yet ANOTHER 45 minutes before finally getting in a car. Absolutely terrible management and a terrible experience. Will never use Thrifty again.Reviewed Jul 12 2024
review from
4.0
Check in online was good but the next step to select vehicle was very disappointing- did not go through. Then no response. Thrifty counter at airport was closed- long line at Dollar counter: then had to go on lower level at another counter to get car. Nearly 2 hours before we get car: what’s the use of checking online?Reviewed May 27 2024
review from
4.0
Car was good but wait time at rental counter (30 minutes) and then in the pickup lot (another 30) was extensive. Seemed understaffed and low on stock. Had to take a minivan to prevent an even longer wait.Reviewed Feb 4 2024
review from
4.0
When I booked, there were gas vehicles available for the same price but was given an electric vehicle with no instructions on how or where to charge it. I upgraded to a gas vehicle and it ended up costing me more when they were available for the same price in the beginning. The car I ended up receiving worked but felt like the clutch was slipping and wouldn't engage properly.Reviewed Jan 17 2024
review from
2.0
Cons:There was a more than 45 minute wait at the counter when we went to pick it up. We cancelled the reservation at that point and found a car at another agency instead so we don't know how long it would have beenReviewed May 31 2021
review from
6.0
Cons:The line for pick up was 3x longer than any other line in the miami airport, thrifty center was shutdown sonhad to stand in line for the dollar rental. Back windows of our car did not roll up all the way when putting the top up so had to manually pull them back into place. Will choose another rental company if visiting miami again.Reviewed May 24 2021
review from
2.0
Pros:Fast drop offCons:Check in speed exit gate speed car smelled like weedReviewed May 16 2021
review from
8.0
Pros:rental staff was very hard to understand, so many add on were needed it almost doubled the quoted rate.Cons:better disclosure ahead of time on additional costs like sun pass and feesReviewed May 10 2021
review from
4.0
Pros:The staffs was excellent, but there was long line up due to a IT system failure.Cons:2 lines, one that already have reservations vs new arrivals.Reviewed May 10 2021
review from
2.0
Cons:The line was ridiculously longReviewed Apr 27 2021
review from
2.0
Cons:The car was not very good, we had to trade it in, getting to the rental place was quite a hassle from the airport and it closed at 4 PM as our flight arrive to 4 PM costing me another day of rental from another companyReviewed Apr 11 2021
Those that choose to book Thrifty car rentals in Miami will find that there are a handful of different vehicle types that suit the area well. If you want to enjoy the weather and soak up some sunshine, you can always select a convertible for your rental. If you will be engaging in some recreational activities, like biking, hiking, or surfing, you may want to select an SUV or a van, as large cars such as these will provide you with the extra space that you need to store any necessary equipment. When staying in the city center, opt for an economy model, as this will help with driving in tight streets or parking in smaller spaces.
When you book Thrifty car rentals in Miami, you will be able to take advantage of the company’s flexible cancellation and modification policy. If you select the option to pay for your reservation upon pick-up, you are able to change or cancel your reservation whenever you like, without having to worry about a fee. When you instead opt to pre-pay for your rental, you can change or cancel your trip whenever you like, up to 48h before your scheduled pick-up.
If you book Thrifty car rentals in Miami, you can always choose to sign up for the company’s Blue Chip Rewards Points Program. This program is free for all customers and it allows you to earn points for every dollar you spend, which then can be used towards discounts on future rentals. The program also allows you to benefit from additional perks, which include skipping lines at the counter during pick-up and return.
Depending on which branch you choose to rent from, you may be able to benefit from the company’s remote drop-off option. This option means that when your reservation is over, you can bring your car to the branch and leave it in the parking area without having to meet with an employee or sign any paperwork. This is particularly convenient if you need to return your rental outside of normal business hours.
Intermediate rental cars from Thrifty in Miami are around 78% cheaper than other car types, on average.
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FAQs about renting a car from Thrifty in Miami
Where are the best pick-up locations for Thrifty car rentals in Miami?
There are a few different pick-up locations for Thrifty car rentals in Miami that are particularly convenient. For example, there is a branch that is on NW 25th Street and is especially popular due to its convenient location within the city. You will also find that there is a branch on SE 2nd Street that is centrally located within Miami and a good option for your pick-up, no matter where you are coming from.
Can I pick my own Thrifty car rentals in Miami or will I be assigned a vehicle by the company?
When you first make your reservation through Thrifty, you can plan on selecting the vehicle that you would like to have for the duration of your reservation. Thrifty will do its best to honor this request and provide you with the vehicle that you have selected. However, it is not guaranteed that you will receive this vehicle, as it entirely depends on what is available at the time at the branch that you are renting from. You will receive a comparable car model if the one you have requested is unavailable.
Is it possible for me to have Thrifty car rentals in Miami delivered directly to me?
Thrifty does not have the option of having your rental car delivered directly to you. To receive your rental vehicle, you will instead need to go directly to a branch and fill out paperwork there. Depending on which branch you are renting from, there may be a free shuttle service that you can benefit from.
What is the most popular rental car from Thrifty in Miami?
Full-size (Chevrolet Suburban or similar) is the most frequently booked rental car type from Thrifty in Miami.
How many car rental locations does Thrifty have in Miami?
Thrifty has 4 rental locations in Miami. Take a look at our Thrifty rental location map to find the best rental cars near you.
Does Thrifty have a car rental location at the airport: Miami airport (MIA)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Miami airport (MIA)?
Yes
See more FAQs
Everything you need to know for your Thrifty car rental in Miami
Search for cheap rental cars from Thrifty in Miami with KAYAK and rent a car from Thrifty that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Thrifty rental car deal in Miami.
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