Pros: Easy and safe
Cons: I wasn’t thrilled with the BMW -it wasn’t very comfortable. I like the Infinity qx60 better
Cons: When I went to get the vehicle, all the lights were off and I was not able to rent. Stuck in a busy airport with no vehicle.
Pros: Quick and easy! Emerald Aisle is great!
Pros: Everything else was good.
Cons: The lighting was so bad in the underground pick-up "choose a car" area that I felt I was choosing a car by braille. As it happened, I chose a vehicle with damage to the bumper area--which was not stated in my copy of the rental agreement. When I turned the car back in they said that I would be charged for it unless their cameras recorded the pre-existing damage. What a relief to eventually be proven "not guilty"!
Cons: When renting a luxury SUV you would expect the vehicle to be clean, pristine and everything in working order. I did not get that from this rental. Disappointed.
Pros: New car with low miles
Pros: Pickup and drop off was very smooth. Staff was always friendly
Pros: Easy tobise, in and out in no time.
Pros: Car was available as advertised. Pickup was very efficient. People courteous.
Cons: They didn’t give me the car they said they were giving me. Additionally, the car was pretty dirty, it was very dusty inside and it even had a dirty sock someone left there before we rented it.
Pros: Emerald club
Rental charged to wrong account
Pros: Rental car in Phoenix was fine but not very clean
Cons: Charged for a rental in Atlanta. NOT impressed. I was never in Atlanta and my credit card information was used for someone else's rental.
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from National in Phoenix.
National has 1 rental location in Phoenix. Take a look at our National rental location map to find the best rental cars near you.