Book Hertz car rentals in Honolulu

Reviews for Hertz in Honolulu

Recent reviews

Traveler rating

Wonderful

25

Very good

7

Good

1

Okay

14

Fair

0

Mediocre

0

Poor

31

8.0

Beware this Hertz is not accessible from the Honolulu airport terminals. Had to take an Uber/Taxi to and from the Hertz. Kayak/Hertz doesn’t make it clear that this Hertz doesn’t have access to the airport.Reviewed Nov 8 2022

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10.0

Regarding the email about necessary belongings. It said credit card, so I took that, but I didn't think debit cards were allowed and lost over an hour going back to the hotel to get my credit card. It would have been helpful if it was clearly statedReviewed Oct 20 2022

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2.0

The attitude of the branch manager was horrible. My flight was delayed and when I arrived at the store the next day (but within 24 hours), the car was not kept for me. I tried to contact Hertz multiple times but was not able to get in touch. The manager then asked me to pay $100 extra to get a car. It was by far the worst experience I have had for car rental.Reviewed Dec 29 2021

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2.0

Would not accept our Kayak prepayment.Reviewed Dec 16 2021

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6.0

Koapaka St pickup location was about 15 minute walk from Daniel K. Inouye Airport (HNL). Not bad if you know where to go and how to get there. Walk to the Diamond Head end (east) of the terminal, first floor. Follow the street past Dunkin Donuts, and IHOP, or cut across the parking lot of the shopping center across the street, angling NW. Koapaka is the street before Meleluca Store. One option is to leave one person watching the luggage while the one person goes to pick up the car. Took me about 30-45 minutes waiting in line, checking in, and receiving the keys to the car. Dealers choice was a 2021 model with less than 5,000 miles. Overall, good deal for the price if you are willing to walk, catch a taxi, or hook up with a ride sharing company. Either way you are still saving money versus renting a car from the new car rental facility at the airport. Dropping off was faster since there was no one waiting for service.Reviewed Dec 14 2021

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2.0

Even though it’s less than a mile away they don’t pick up or drop off.Reviewed Dec 14 2021

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2.0

Worst experience I have ever had.Reviewed Dec 12 2021

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10.0

This is site is off airport but an easy 10 min walk. Good friendly employees here. Saved over $300 vs airport site.Reviewed Dec 9 2021

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2.0

It was a nightmare, stay away from this location. Airport rental shuttles don’t go there, you have to use Uber/Lyft to get there. They rented out open parking spot and put a temporary shelter for office. Lack of office staffs, no waiting areas, no restroom nothing. It took us for an hour to get the car. When retiring our car, same bad experience. Only one staff covering the entire lot.Reviewed Dec 9 2021

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10.0

Very easy to reserv and pick upReviewed Dec 6 2021

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6.0

We had to take an Uber to get to their lot since this Hertz isn’t the same as the one at the airport. Once we checked in, we waited almost 30 minutes for our car to be ready. We were the only customers there so why wasn’t the car ready to go when we got there? The lot is small but full with cars and ALL of them should be ready to drive away after you check in.Reviewed Nov 18 2021

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2.0

Associate lied about reimbursing me for gas. She gave me the vehicle on empty and told me she will compensate for whatever I added on. Upon return she did no such thing. Do not go to the Hertz in Honolulu regardless of better price. Do the hertz inside the airport instead.Reviewed Nov 10 2021

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More

• What are the best pick-up locations for Hertz car rental in Honolulu?

  Of the several pick-up locations for Hertz car rentals in Honolulu, the pick-up location at Daniel K. Inouye International Airport is the best. The large selection of Hertz cars at this location allows drivers to choose the vehicle that best suits their tastes and needs. This is not possible in many other pick-up locations because of the limited types of cars available. Additionally, the airport pick-up location is easily accessible compared to other places in Honolulu. This is particularly true among visitors coming to Honolulu via plane, especially those coming to the city for the first time.

• Where are the best places to park my Hertz rental car in Honolulu?

  You can enjoy lower parking rates if you utilize the street and metered parking in Honolulu. The parking fees on the streets are applicable from 7 am to 6 pm, Monday to Saturday. Outside this period and on public holidays, you can park your Hertz car on any of the streets free of charge. However, these spaces attract more people and usually get filled up quickly, making them most suitable for early risers. Several public parking facilities are also available within Honolulu for those who want to experience convenient parking without having to search for a spot. Alii Place Parking Garage and Ala Wai Small Boat Harbor Diamond Parking Lot are some of the popular places you can park your car.

• What accessible services are available for Hertz car rentals in Honolulu?

  If you are disabled or have reduced mobility and are looking to book Hertz car rentals in Honolulu, you won’t have a problem enjoying accessible services. Hertz offers various complimentary adaptive driving aids like left foot accelerators, spinner knobs, pedal extenders, and hand controls. Additionally, you’ll be assigned a competent surrogate driver in the event that you don’t bear a driver’s license. Lastly, you can bring your service animals such as dogs when hiring a car from Hertz in Honolulu. Check with the service provider if the service animal should have the relevant medical certificates.

• What is the most popular rental car from Hertz in Honolulu?

  Mini (Smart Fortwo or similar) is the most frequently booked rental car type from Hertz in Honolulu.

• How many car rental locations does Hertz have in Honolulu?

  Hertz has 8 rental locations in Honolulu. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Honolulu airport (HNL)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Honolulu airport (HNL)?

  Yes