FAQs about renting a car from Economy Rent a Car in Queenstown
What is the most popular rental car from Economy Rent a Car in Queenstown?
Compact (Toyota Prius c or similar) is the most frequently booked rental car type from Economy Rent a Car in Queenstown.
How many car rental locations does Economy Rent a Car have in Queenstown?
Economy Rent a Car has 1 rental location in Queenstown. Take a look at our Economy Rent a Car rental location map to find the best rental cars near you.
Does Economy Rent a Car have a car rental location at the airport: Queenstown Intl airport (ZQN)?
Yes
Does Economy Rent a Car offer shuttle or airport pick-up services from Queenstown Intl airport (ZQN)?
Yes
Reviews for Economy Rent a Car in Queenstown
Pros
" value."(in 729 reviews)
"Good price, big ."(in 721 reviews)
"Staff was great and I had no problems with it."(in 729 reviews)
Cons
"This was the worst ."(in 277 reviews)
"I will Kayak again."(in 248 reviews)
"Will from them again."(in 248 reviews)
Overall Rating4.7 MediocreBased on 2587 reviews
Cleanliness
5.5
Comfort
5.4
Overall
4.6
Pick-up/Drop-off
4.7
Value for money
4.9
Recent reviews
Traveler rating
275
141
18
165
21
0
1110
Find reviews that mention:
8.0
Car pu and drop off went well. Desk staff varied in friendliness. Overall happy with experience.Reviewed Jul 10 2025
review from
2.0
Even though I had personal insurance that would cover the car if anything happened, they required me to purchase their insurance to rent the car. That DOUBLED the price of the rental.Reviewed Jul 8 2025
review from
10.0
Awesome and nice staff tooReviewed Jul 7 2025
review from
2.0
Horrible service. Waited 90 minutes to get car. Outside in sun, no bathrooms. Car was a 15 year old Jetta with soiled seats, headliner falling out. Upon return they asked me to vacuum sand from the beach out of back seat. waited outside in sun with no bathrooms for another hour just to return vehicle.Reviewed Jul 2 2025
review from
2.0
1. It takes TWO shuttles to get to the rental location. So you wait twice. 2. The shuttle drops you off in the street and you need to walk to the rental office. 3. There's no ramp, so you need to drag your suitcases up the stairs. 4. The questions asked are like no other rental agreement I’ve ever got. Ever. They didn’t accept my declining of their insurance until I showed my insurance card, and told them my deductible and my insurance type. I had to call my agent for that. 5. They messed up the order and had to re do it. Given the number of initials and signatures they require it’s a lengthy process. 6. While they had staff walking around, only one person was caring for the renters. It’s a long wait. 7. When returning the car, you wait for the shuttle in the street. Never again.Reviewed Jul 1 2025
review from
2.0
Better carReviewed May 17 2025
review from
6.0
The rental desk is a 5-minute cab ride from the airport. They cover the cab cost to and from the airport, but it's still a nuisance. I'd have selected a different option if I had noticed it wasn't at the airport. The vehicle was fine, but the suspension was a bit rough, and the brakes were crunchy. It wasn't unsafe, but it was unpleasant.Reviewed May 13 2025
review from
6.0
We were pleased with the price and the vehicle was clean. Drop off was a breeze. But we did not realize that the car would have to be picked up far away from the airport. We waited more than half an hour for the shuttle because the number we called to request pick up had an automated service that failed to inform a live person that we were waiting. We had to call a second time to talk to someone. Also, the car had a lot of cosmetic damage to the outside and was not the kind of car we had reserved (Camry).Reviewed May 9 2025
review from
2.0
This company has a bunch of hidden feesReviewed May 1 2025
review from
6.0
The car, itself, was the best part. Pickup and drop off was a bit of an annoyance. When I search for rental cars via search engine such as Kayak, I expect it give me options that match my pickup/drop off locations. Economy Rent a Car is not at the Rental Car Facility; you need to get a Lyft/Uber to Economy. And, Economy’s drop off directions for where the key goes was poorly written and confusing.Reviewed Apr 24 2025
review from
8.0
Easy to deal with, did wait a bit longer to get the vehicle after I had finished the processing of the paperwork but they were great otherwise.Reviewed Apr 22 2025
review from
2.0
Customer service was terrible. They gave our car away and didn't have another car for us. Completely stranding us. Zero empathy or trying to help us. Will never book with Economy again and will tell my friends to never book with them.Reviewed Apr 21 2025
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