Pros: The staff at the counter was awesome! She was very informative and friendly. In my opinion, she went above and beyond to make our trip to watch our son graduate from Army bootcamp a very pleasant experience.
Pros: staff did not know what they were doing, they were not friendly
Cons: When I attempted to pick up my car, I was informed that the rental agency had no cars left.
They offered me an apology.
Unfortunately, that did very little to fix the fact that I was now stranded with no car.
Cons: I had to pay extra at the counter for additional driver
Unable to rent
Cons: That I couldn’t rent the car and was not informed on having to have a credit card
Pros: Great agent. Quick process to check-in the car & receive final billing.
Overall good experience
Pros: The car was clean and a good value. I was able to do what I came to do. Agents were very nice checking out and checking in.
Cons: When trying to pick up, there was only one agent to handle everyone from our flight that got in around 6:30pm on Thursday. It took almost 25-30 minutes in line to get my car. She handled it well, but she should not have had to.
I didn't get the car
Pros: The girl working at the register didn't have a car for me so I went to Avis and got a car because I was sick of waiting
Cons: Terrible service
Cons: I had reserved a car for about $200, I got there and the rental rate went up to about $550.
Great car, but tried to rip me off
Pros: I got Nissan Altima which was a lot nicer car than the compact car I asked for.
Cons: I agreed to pay $100 through kayak. However the desk guy tried to charge me $215. I had to show him my email and then he finally gave me the agreed price. I shouldn't have to do that.
Pros: Excellent service, easy return.
Pros: Very fast and easy process! And the app makes it even simpler! Always a nice, newer, clean vehicle. If only BUYING a car was this easy ;)
Dollar has 2 rental locations in Mobile. Take a look at our Dollar rental location map to find the best rental cars near you.