Book Thrifty car rentals in Montgomery

Reviews for Thrifty in Montgomery

Recent reviews

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2.0

Cons:They didn't have a car for meReviewed Apr 24 2021

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2.0

Pros:There wasn’t any staff there. Just a sign saying they didn’t have any cars available even though I had reserved one already.Cons:Actually having a car, or at least communicating with me about not having a car after I already had a reservationReviewed Mar 11 2021

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8.4

Pros:Drop off was a little confusing but we figured it out. Mainly because Hertz, Dollar, and Thrifty all combined their locations at airport. Little heads up would have been nice.Reviewed Jul 23 2020

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3.2

Pros:Absolutely nothing. I have no idea how my experience did not constitute fraud and will be complaining to every authority I can think of.Cons:Despite paying for my reservation days in advance, when I arrived there were not even any Thrifty staff at the airport. A Hertz employee informed me that Thrifty had rented out all their cars and gone home, but would honor my reservation the following day when possible. I was staying in town for two days. What does "reservation" mean if not that my car was reserved? Why would you rent a reserved car to someone else when I already paid for it in advance? How can someone "honor" my reservation after it is too late to use it?Reviewed Jun 24 2020

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6.4

Pros:Pick up in Hope Hull Montgomery Airport, Alabama, was OK. I reported rub marks to the agent at the airport on the form provided. The car was clean but did have rub marks on the outside, which were documented by photos before the car was moved. Dropped car off as rented at Dayton International Airport, Ohio before 9:00am and deposited the keys in the drop box before 9:00 am. Convenient BUT RISKY.Cons:NO Honesty in charging, integrity, communications = ALL lacking! NO receipt every provided by mail or email. I was charged $137.37, not the $117.39 quoted, with NO explanation and NO communications. Bait and Switch. I dropped the car off at Dayton International Airport as directed on Sunday morning before 9:00 am. No agent was there so paperwork was deposited in box as directed by signs. I filed a left item report on line as directed by Thrify on a CD left in the car - nothing done and nothing said. NO communications. I have photos that there was no damage to the car. I feel cheated. I feel like a theft has occurred in the taking of additional money without explanation. POOR business practice. DISHONEST business practice.Reviewed Jun 22 2020

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4.8

Pros:The Thrifty staff wasn't there. A Hertz agent assisted me.Cons:There no cars availableReviewed Oct 22 2019

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4.4

Cons:No one was there? Long lines in other rental lanes.Reviewed May 29 2018

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9.2

Pros:Great employeesReviewed Nov 8 2017

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10.0

Pros:Hertz opened earlier for me to pick up my car which was wonderful!! I had arrived early and was grateful to not wait around. Car was smooth and check in/check out process was simple.Reviewed Sep 12 2017

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10.0

I'll use Thrifty againPros:Earnestine at MGM was very helpful. This was my first experience with Thrifty. I will use them again.Reviewed Aug 26 2017

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9.2

GreatPros:The car was clean and easy to pick up and drop off. There was a gas station right across the street from the airport to fill up at.Cons:When I went to the Thrifty counter for pick up and drop off, no one was there, so I had to go to the Hertz counter, but the Hertz employees were really nice and efficient.Reviewed Jul 4 2017

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2.0

Cons:They had no cars when i arrivedReviewed Feb 19 2016

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More

• What is the most popular rental car from Thrifty in Montgomery?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Thrifty in Montgomery.

• How many car rental locations does Thrifty have in Montgomery?

  Thrifty has 1 rental location in Montgomery. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Dannelly Field airport (MGM)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Dannelly Field airport (MGM)?

  Yes