Guest reviews
Overall rating
8.3
Excellent
Based on 48 reviews
Cleanliness
8.5
Comfort
8.4
Pick-up/Drop-off
8.2
Value for money
8.1
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Pros
""Easy drop off, friendly service.""
(in 1963 reviews)
"Staff friendly & very helpful."
(in 2020 reviews)
"reliable flexible good customer service."
(in 556 reviews)
Cons
"I didn’t even get the car."
(in 2541 reviews)
"You don't accept debit cards"
(in 2455 reviews)
Recent reviews
Traveler rating
12
5
3
2
1
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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3.6
Pros: Avis staff was helpful and friendly but enterprise staff was not. Alamo didn’t have a staff member in there section so enterprise staff rudely assist me
Cons: Having the vehicle ready and not stating that y’all don’t have it when I get there but I reserved it online
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8.8
Cons: Receptionist required another ID. Did not appreciate that.
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10.0
Pros: Friendly staff and good service
Cons: More variety of vehicles
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6.8
Pros: Staff was friendly at airport.
Cons: Customer service on phone was not so friendly. I wanted to change my drop off location but was told that I was unable because that location wasn't accepting one way rentals. Then they would not even give me a choice of another location that I could potentially change to, only my original location.
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10.0
Pros: Ended up with a brand new F150. Good gas mileage and very comfortable. Counter rep was very nice and efficient.
Cons: I had to find the vehicle because they didn’t know which parking spot it was in. Small lot so not too difficult. The spaces were all labeled National no Alamo signs.
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10.0
Pros: all
Cons: none
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5.6
Two sore issues
Pros: I liked the economics gas mileage and the overall cleanliness of the car.
Cons: The fact that the cruise control did not work for my thousand mile trip did not please me. Also, I was told that you have no control over hotwire charging me double for an insurance policy on the vehicle that was not needed. And Hotwire has not responded to my complaint on this issue.
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8.0
Cons: The first car was filthy
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10.0
Pros: Easy drop off. Friendly staff.
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5.2
Great car but reeked of smoke
Cons: Car smelled like smoke and consequently when I dropped it off, so did I.
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9.2
Cons: Same car as above, so just the odor in car was noticeable.
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10.0
Montogomery, AL Awesomness
Pros: Getting my car was super fast and everyone there was super nice!
review from
Where can I find Alamo car rentals in Montgomery?
FAQs about renting a car from Alamo in Montgomery
How many car rental locations does Alamo have in Montgomery?
Does Alamo have a car rental location at the airport: Dannelly Field airport (MGM)?
Does Alamo offer shuttle or airport pick-up services from Dannelly Field airport (MGM)?
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