Pros: Yes it was very easy
Cons: Nothing everything was great
Cons: I scheduled a pickup at 8 pm. Arrived to find the location closed. It took an hour and a half and five phone calls to speak to a human, only to be told that I would have to pick up the car the next morning. Screwed up my travel plans. The customer service operator said that it is a known problem with their reservation system; inexcusable!
Also, the car smelled of cigarette smoke, and had two chips in the windshield that they didn't note when I picked it up.
Cons: They would not cancel our rental. We were not able to travel because of covid and we lost out on over $500.00
Pros: I canceled my reservation and they charged me anyway. Customer service was unacceptable! Bought through priceline and they routed me through 2 other companies just to rent a car. Absolute worst.
Cons: The truth about what they are doing
Cons: Waited for shuttle for 25 minutes
Waited to get my car for 30 minutes
Pros: Drop off was fast and easy, shuttle was prompt, BUT the wait at the counter for the car was far too long.
Cons: An excellent experience except for the pick up wait at the counter.
Pros: staff was friendly.
airport shuttle never picked us up and had to take a cab to SIXT
car smelled of cigarettes
Pros: Friendly staff. Quick service
Cons: Pick up shuttle didn’t arrive for over 30 mins. And calls to the rental car center didn’t go through. So was slightly frustrating getting to the rental car center. We needed to Uber there!
Pros: Great staff.
Cons: Nothing, truly.
Cons: Sixt did not have our rental when we arrived. This was despite the fact I had called to confirm our reservation twice before leaving because I had never used Sixt before. The actual office itself doesn't have a phone (I tried calling them many, many times) so the only person available to talk to is a customer service rep in corporate. The only comparable car was an upgrade that they were asking $150 additional for, rather than comping us for their mistake. Since they did not have a car available for us, we had to scramble the same day to find another one at a different rental company. I would never use this company again.
Pros: Nothing, Never got the car because they closed early and my flight was delayed. They charged me for 3 nights when I had to rent from Budget since they were still open.
Cons: Never got the car because they closed early and my flight was delayed. They charged me for 3 nights when I had to rent from Budget since they were still open. If the plane has engine issues and is delayed, they should not charge me for that.
Cons: Not the car I reserved
Full-size (Ford Mustang Convertible or similar) is the most frequently booked rental car type from Sixt in Philadelphia.
Sixt has 2 rental locations in Philadelphia. Take a look at our Sixt rental location map to find the best rental cars near you.