Book Alamo car rentals in Philadelphia

Reviews for Alamo in Philadelphia

Recent reviews

Traveler rating

Wonderful

11

Very good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

10.0

Perfect Rental Experience. We love Alamo!Reviewed Apr 13 2024

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2.0

Terrible transparency on the toll pass payment schemeReviewed Apr 2 2024

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10.0

Fast and friendly service.Reviewed Apr 1 2024

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10.0

Really great customer service as I had to make several changes to my reservation last second.Reviewed Jan 23 2024

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2.0

I decided to upgrade and I had to pay an additional $119 to I paid $90 to Kayak. In the future, I will not use Kayak site.Reviewed Jan 9 2024

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10.0

Absolutely flawless pick-up and drop-off!Reviewed Oct 23 2023

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10.0

Pros:Staff was outstanding at dropoffCons:Nothing. Everything was greatReviewed May 31 2021

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6.0

Pros:There was nothing over and above what was reasonably expected of such a transaction.Cons:I requested to extend the rental period, however, the customer "service" person stated the rate for the days during the extension was twice the rate I had for the initial rental. He could do absolutely zero, nothing, utterly not empowered as a frontline customer facing representative to even attempt to make it feasible for me let alone achieve "customer delight." When ending the call the representative asked if he could do anything else for me, I responded, "No, your competitor is going to." The representative had no response other than to read the script on his screen and say, "Thank you, have a nice day." A bot has more decision making power and understanding. I went to an Alamo competitor, rented for an extended period of time and started a corporate account with that competitor. And that's how easy it is to loose the lifetime value of a customer. You can do better.Reviewed Apr 12 2021

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2.0

Pros:Staff was friendlyCons:Having a vehicle when arriving Having a vehicle that works Doing oil change instead of having client deal with the light and consistent warning signal Change windshield wiper so i dont have too!!Reviewed Feb 17 2021

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8.0

Pros:drop off easy, nice staffCons:very expensiveReviewed Dec 21 2020

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2.0

Cons:Staff was rude when I questioned 50% increase in price versus quote from Kayak.Reviewed Nov 30 2020

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8.8

Pros:I loved picking out our car and the fast drop off and shuttle.Cons:Arriving only one person was working to get people to cars, which caused a bottleneck, despite that one person being great!Reviewed Oct 21 2020

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More

• What is the most popular rental car from Alamo in Philadelphia?

  Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type from Alamo in Philadelphia.

• How many car rental locations does Alamo have in Philadelphia?

  Alamo has 2 rental locations in Philadelphia. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes