Pros: Friendly staff and car selection for pricing- very good
Cons: Returning my car I was told car had hail damage! It did not Rain will I was in Indianapolis! When car was checked out I was given keys without an inspection- hail damage occurred prior to my rental!
Cons: The drop off experience is unlike any other… No one greets you to check you back in. So that was a little weird. We weren’t sure what we were supposed to do.
Pros: Car was decent.
Cons: Returned 12 hours late and they basically doubled the price. Paid $400 up front for a week, returned a few hours late and saw ADDITIONAL $326 penalty charged to credit card.
Pros: The staff at the Indianapolis airport was very good.
Cons: I needed to return my car a day early. Once I made the reservation, I couldn't change it. Kayak sent me to Sixt; Sixt sent me back to Kayak. Eventually I found out the cost to amend the reservation was almost as much a day's rental. Next time I will go directly to another rental car company.
Pros: Because of Covid I could not travel like most of the rest of civilization but they would not refund my money
Cons: Never will I rent again except direct from car company !!!!!!!!!!!
Pros: Drop off easy
Cons: Price could have been a little bit less expensive
Pros: no lines, helpful staff, was very happy with the car they gave us with low mileage... great experience!!
Cons: nothing.. they did everything right.. and they gave us a great car!!
Cons: pre paid online but was told that was only a daily reservation fee and not the actual cost for the rental. wish it would have been a little more clear about that.
Pros: Nothing i plan writing a letter to headquarters staff needs to be fired
Cons: New staff
Pros: Price and friendliness.
Cons: The fact that it was offsite, but there is a frequent shuttle . So I would not really say this is a problem.
Cons: I wish there was something worse than 1 star. They are so irresponsible! Waited for hours at the airport. No shuttle came to pick me. Phone calls to the branch was not answered. Customer service at the head office were just too rude. Spoke with about 4 of them at different times. Just the worst experience with a rental car so far. Poorest customer service ever!
Sixt has 2 rental locations in Indianapolis. Take a look at our Sixt rental location map to find the best rental cars near you.