Pros: the car was fine. other things were not.
Cons: the front desk person lied to us about the price of gas in san diego in order to sell us their gas at an inflated price. i also verbally declined their insurance but was charged anyway.
Cons: You have to have your own insurance
Cons: Had a flat tire and they were unable to provide assistance. The help line could not even find the car in their records. After wasting a day taking care of the issue on our own, they did not have another car for us. They also charged us for the flat tire repair. No one cared to get the call in ID number to research the issue of the car not being identified in their inventory to send road side assistance.
Pros: Drop off easy. San Diego has a great car rental building very near airport.
Cons: Very few car rentals require a $250 deposit with a credit card, Payless does. Car was too small, got several upgrades and car was still too small. Felt very ripped off.
Pros: The staff was friendly and knowledgeable!
Cons: No opportunity to make the rental process better; I really appreciate the service.
Pros: The guy that helped us “Omar” was a super nice and was super chill about being a few minutes late past closing time, thank you!
Cons: The car was really dirty, the front passenger tire was low in air so my husband put air in it and the next day the tire was low again.
Pros: Pretty easy to pick up and drop off.
Cons: I would have liked the option to make an adjustment to my reservation. I accidentally book for three days, when I only needed two. Payless said their hands were tied and didn't try to help me change it. Very disappointing.
Pros: Pick up and drop were easy
Cons: Car was old and in terrible shape. We were overcharged for our rental above the stated price and then charged another $63 “fee” that no one can give a proper explanation for. Will not be renting from Payless EVER AGAIN
Cons: The condition lf the car was poor. Hub caps bent and cracked, pieces of bumper falling off, burn holes in Upholstry, lots of dings and scratches.
Pros: It was clean and the staff were nice.
Cons: The insurance was a SCAM. The rate for the rental was only $200 or so for the week but insurance was over $300. These kind of hidden insurance fees are an absolutely sham and ruined my experience. Never book with Payless and use a reputable company instead.
Cons: Staff was extremely rude and refused to honor the quote I was given even though I had already paid a down payment. They left the building abruptly to go home/clock out before i could even grab my things... just left me in the building. absolute worst experience ever!
Cons: They “upgraded” me to a car that was definitely not an upgrade. Not sure they maintain the cars that well. Long line at pick up which defeats the purpose of pre-paying. It was very afforadable.
Mini (Class Minivan or similar) is the most frequently booked rental car type from Payless in San Diego.
Payless has 1 rental location in San Diego. Take a look at our Payless rental location map to find the best rental cars near you.