Book Payless car rentals in Omaha

Reviews for Payless in Omaha

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Traveler rating

Wonderful

6

Very good

1

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

3

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2.0

Poor pick up service-not the car we wanted-no cruise controlReviewed Sep 28 2024

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6.0

There were only 2 reps checking people in. It took over 30 minutes in line to get to a gentleman that could help me. ( He was very nice). There were at least 5 people at the kiosk at the car pick up rental level standing around. The lady checking people out at the gate, could have cared less to help anyone. She was on her phone. When I pulled up she said find the email and scan the code. I was not getting cell reception so I had to ask her how else I could get the code she was bothered and said check your text messages. Then went right back to being on her phone. The car that I ended up with had multiple small inconvenient issues. Side driver mirror didn’t adjust. The key fob was missing the front half. The key fob battery was also almost dead. I had to hold the key against the start stop bottom to get the car to start. The gentleman that checked me back in never asked how the car was only that he needed to get the mileage and then I was good to go. There was no one else checking in at the same time I checked in. Overall I was glad to have the rental car, but the rental experience has a huge amount of improvement that needs to be done.Reviewed Sep 30 2023

review from

6.0

Pros:Counter Staff was amazing. Very customer oriented at the time of rental.Cons:Car smelled of marijuana once it sat out in the sun. I called this in Day 1 after the car was sitting in the sun and the smell was overwhelming. As soon as I got through being on hold the representative told me they noted the smell to my account and then they hung up. I wanted to swap cars, but I did not have time to call back as I was travelling on business. Then when I returned the car they emailed me my receipt. Upon review of the receipt I was charged for a tank of gas when I had turned the car in with a full tank. Called the local number on my receipt ... Put on hold..... Then hold again for them to verify .... "They made a note and corporate would email me in 3 to 5 days, the charges are already in." So in a nutshell dirty car and overcharged.Reviewed Aug 17 2020

review from

10.0

Pros:The new Nissan Pathfinder was the best rental car I've driven, great choice! I needed something bigger than a mid-size SUV, but I didn't want a big Tahoe or Suburban, so the Pathfinder was the perfect size and a wonderful leather interior. I'll be back hoping to get the same in the future!Cons:Nothing!Reviewed Jul 27 2020

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• What is the most popular rental car from Payless in Omaha?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Payless in Omaha.

• How many car rental locations does Payless have in Omaha?

  Payless has 3 rental locations in Omaha. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Eppley Airfield airport (OMA)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Eppley Airfield airport (OMA)?

  Yes