Pros: The car was clean and ready.
Cons: At pick up I did ask if we could add one hour to our end time and the agent said it would add another days charge. I thought that seemed odd as we picked up at 7am and planned to drop it off originally the next day at 3pm. Later I called and a different agent allowed the extension without additional charges. As a customer I find it frustrating when you get two different answers to the same question.
Last minute rental.
Pros: Due to thrifty car rental incompetence, I had to reserve an SUV last minute. They took good care of me.
Pros: Price was ok and counter staff was great
Cons: No washer fluid and tires didn't have adequate pressure. Had to stop for both and pay.
Courteous, professional service and a great deal!
Pros: I appreciated the professionalism of the agent that waited on me and the courteous manner in which I was treated. He took the time to find the most comfortable car on the lot for me. The automobile, a 2017 Mazda 6, was a comfortable smooth riding vehicle with great fuel economy.
they had no that car!!!!
Pros: They got my request but they did not call me that they dont have it.. made my day disgusting.
Cons: All about it
Car smelled like marijuana
Pros: Nice car
Cons: Car smelled like marijuana when I got in. Staff was a bit unorganized when I checked in.
Cons: Car was gross, sticky substance throughout interrior. Reserved price was higher than usual, and price billed to my visa was incorrectly almost double.
They over book and could not have a car was on my
Cons: They over book and could not have a car was on my own
Never made it to Augusta
Pros: Only place with a car last minute
Cons: Didn't have a counter at AGS. Called to inform I'd be late dropping off and phone rep couldn't give me a breakdown of new total cost. Said to call ATL location where the phone rang and rang and nobody answered
Car was OK, staff sucks
Pros: Car was OK. Paid for an upgrade to go from a Rio to a Lancer... Not sure what kind of upgrade that is.
Cons: The folks that rent cars in Augusta move at the speed of smell and the car was just mediocre at best.
Low-rate rental service
Pros: You get what you pay for...
Cons: It's deceptive advertising when you advertise certain quality vehicles, but knowingly know you don't have them in stock.
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