Book Payless car rentals in Arlington

Reviews for Payless in Arlington

Recent reviews

Traveler rating

Wonderful

0

Very good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

2

6.0

Pros:Clean carCons:Difficult to find staff at dc airport - mixed with Avis and othersReviewed Mar 29 2021

review from

2.4

Pros:Absolutely nothing - The entire experience was a nightmare.Cons:The car they initially rented to me was broken and required software updates. There were no tenants around to help. I received my second car over an hour later and was unhappy with it due to the car being uncomfortable and full of blind spots (it was different than what I rented as well -- and definitely not any sort of an upgrade or similar to what I rented). The second car they gave me had a bald tire and I experienced a blow out less than 300 feet from the garage door in the driveway leading to/from the rental location. And then they charged me for the blow out.Reviewed Oct 8 2020

review from

4.8

Pros:Long wait. Excessive and repeated attempts at upselling despite telling them I wasn’t interestedReviewed Sep 20 2020

review from

2.8

Pros:I was able to get a different call after all the warning lights on my first car came on.Cons:People working at the airport were not helpful at all; the payless call center foes not exist; no one gave me a copy of my contract after I left the airport to get my car; no one at avis or budget rental could find my contract - I had to drive to a special payless location to find someone who could look up my contract.Reviewed Sep 15 2020

review from

4.0

Cons:The cancellation policy was unclear when making the booking. It was unclear how to report the dents I located on the car before I drove away. I paid the DAILY rate, picked up the car at noon, and indicated initially I would return at 9PM. When I inquired about returning the car the next morning instead (4th of July in DC, all the access points to highways were closed to it was extremely difficult to get to the airport), they told me I had to pay a $65 extension fee even though I had paid the equivalent of 24 hours.Reviewed Jul 5 2020

review from

6.0

Cons:There wasn’t anyone to receive the car at drop off and they didn’t check in the car.Reviewed Jun 19 2020

review from

3.6

Pros:Staff was friendly at pickupCons:Car was filthy-nasty inside. No one — and I mean no one — was there when I dropped it off. Had to ride a slooooow shuttle to car, when it was advertised as in terminal.Reviewed May 18 2020

review from

2.0

Pros:I was not able to make the trip due to the Covid-19 outbreak. I tried to cancel my reservation several times but no luck. I'm not sure what kind of business you people are running, but I hope my $60 lasts your lifetime. You obviously need some ethics classes in your company.Cons:Do the right thing. Period. $60 is a small price to pay for someone's character, or lack of for that matter. Not pleased, will NEVER recommend this company.Reviewed Mar 20 2020

review from

4.0

Pros:Pick up and drop off was very easy.Cons:I purchased the economy upgrade and received a bare bones POS Corolla that had been through a major hail storm and was covered in fairly substantial damage. Everywhere I would drive, police would give me hard looks probably because it looked like I was transporting drugs. Since every other rental company is in the terminal, give this Payless a hard pass. I can't believe they would keep a car like that in the fleet without getting repaired.Reviewed Nov 10 2019

review from

8.0

Pros:Professional and courteous staff. Very easy drop off.Reviewed Sep 18 2019

review from

2.0

Pros:The car was very very old and beat upCons:new or more clean carReviewed Aug 30 2019

review from

10.0

Pros:Pick up was easy and very pleasant. Drop off was a little confusing and staff were less friendly.Reviewed Jul 30 2019

review from

More

• What is the most popular rental car from Payless in Arlington?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Payless in Arlington.

• How many car rental locations does Payless have in Arlington?

  Payless has 1 rental location in Arlington. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Dulles Intl airport (IAD)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  No (According to our data)

• Does Payless have a car rental location at the airport: Baltimore/Washington airport (BWI)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Baltimore/Washington airport (BWI)?

  Yes

• Does Payless have a car rental location at the airport: Reagan-National airport (DCA)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes