Book Budget car rentals in Arlington

Reviews for Budget in Arlington

Recent reviews

Traveler rating

Wonderful

18

Very good

8

Good

1

Okay

4

Fair

0

Mediocre

0

Poor

24

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friendly staffreturned the car

car was cleancustomer service

get the carpick up and drop

car available

4.0

You should list the actual price. Not double it later with a sneaky twist.Reviewed Apr 19 2025

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2.0

It was really bad experience. The office was closed after waiting for the shuttle forever then I get ride there found out they are closed, even I checked with them earlier and they said they will wait for me because they have my flight number and they know what time it land.Reviewed Jan 14 2025

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2.0

The car overheated because there was not enough cooling liquid in the car so we had to pull over on the side of the highway. Budget road sided asssistance was not helpful because they wanted us to wait several hours in 90 degree heat for a tow truck to come. Customer service was also rude and not helpful when we asked for a refund for the vehicle that did not work properly.Reviewed Jun 30 2024

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6.0

The first truck stank of cigarette smoke. The agent tried to get us a different truck, but it was parked in. Then he left, and we were given the same smoky truck. Finally, an hour and fifteen minutes after arriving, we had our vehicle. The truck had many broken glass bits all over the bed and back seat. We did not get cut, but we did get to put a knee and hand on the glass a few times. Overall, it was ok. The truck did its job. Drop-off was super easy.Reviewed Jun 27 2024

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4.0

We had to wait 45 minutes under the sun with no explanationsReviewed Jun 4 2024

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10.0

We arrived at a very busy time but every member of the staff was friendly, kind, and helpful. The vehicle reserved for us was a little too small because our sons are 6’7 and 6’5 but the attendant didn’t even blink an eye. She said give me a sec and she found us a Ford Expedition which was perfect leg room for our giants ;). We weren’t the only ones who had special requests but through it all were so impressed with how the staff remained calm and were quick to come up with solutions. We would definitely rent from this location again!Reviewed May 26 2024

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8.0

Nothing special. Process and service was as expectedReviewed Feb 9 2024

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10.0

It was excellent! Great serviceReviewed Dec 30 2023

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2.0

When I went to drop the car there was no clear instructions to drop the key into the drop box and park the car and go. It said go into the airport and talk to the budget counter personnel. It was 6 AM, the airport counter was closed. Luckily when I came back there was another customer dropping the car, she assured me and told me to drop the key in the drop box. I waited till she dropped her key and dropped mine and left. All these delayed my going in and missed the flight and waited for 12 hours to catch the next plane. These all could be avoided if they had clear instructions to drop the key in the drop box and park and go instead of directing to go inside to the budget counter in the airport. Very disappointedReviewed Dec 8 2023

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10.0

Clearer location details on pick up - advise was not with the main car rental pick up officesReviewed Oct 2 2023

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4.0

Second time booking with budget and they have manage to bill me twice each time for vehicle that had prepaidReviewed Oct 24 2022

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8.0

the car wasn't clean as expectedReviewed Oct 13 2022

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More

• What is the most popular rental car from Budget in Arlington?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Budget in Arlington.

• How many car rental locations does Budget have in Arlington?

  Budget has 4 rental locations in Arlington. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Dulles Intl airport (IAD)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Budget have a car rental location at the airport: Baltimore/Washington airport (BWI)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from Baltimore/Washington airport (BWI)?

  Yes

• Does Budget have a car rental location at the airport: Reagan-National airport (DCA)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes