Guest reviews
Overall rating
8.8
Excellent
Based on 17 reviews
Cleanliness
8.8
Comfort
8.9
Pick-up/Drop-off
8.9
Value for money
8.7
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Pros
"Good car with low mileage"
(in 349 reviews)
"Easy pickup and drop off"
(in 174 reviews)
""Great service, with great efficiency.""
(in 185 reviews)
Cons
"No cars available despite confirmation."
(in 276 reviews)
"Car had terrible smell."
(in 269 reviews)
"Car had terrible smell."
(in 273 reviews)
Recent reviews
Traveler rating
5
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1
0
0
Find reviews that mention:
customer service
credit card
car was clean
car available
quick and easy
great car
great experience
easy drop
staff was helpful
mandatory insurance
great service
great price
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10.0
Pros: The calculation at the end was wrong. The person at national fixed it on the spot.
review from
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10.0
Very nice car
Pros: Got a luxury coupe so that was a very pleasant surprise. Fast ride and felt just right for our vacation.
Cons: When I was first choosing a ride, I was told the car had apple CarPlay, but it in fact did not have that so putting on my navigation was a bit difficult at first but we made it work. I got the 2018 q60 3.0t awd.
review from
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7.6
Unfortunately the car smelled of Cologne!!!
Pros: Loved the comfort of the Cadillac!
Cons: The car smelled horribly bad of Men’s Cologne. I equate this Cologne to an old guy wearing a tweed jacket with a bow tie........... Had to keep the windows open it was so bad as I am very sensitive to Cologne. That ruined the joy of driving this car. Not good!!! I tried to smell anything bad when I entered the car, but didn’t pick it up u til driving away.
review from
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10.0
Perfect
Pros: They had my car ready with no delays. Car was perfect
review from
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4.4
Pickup conditions
Cons: Lighting was completely inadequate at pickup. The attendant was rude when I attempted to point out scratches and dents, saying the car was new and did not have scratches and dents. I pointed out what I was able to see and hoped to stop outside the parking area to give a closer look, but no place was available at Reagan Airport. Upon arrival at my destination I found other defects. Fortunately, the attendant where I turned it in did not inspect fot such or we would have had a problem.
review from
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10.0
Excellent value on short notice
Pros: We were able to find a large.SUV at the last minute for our trip at a great rate that also included insurance.
review from
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10.0
Pros: They gave me a car above my price class. Nice. It was quick, in and out. Drop off took all of 30 seconds.
review from
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Does National have a car rental location at the airport: Dulles Intl airport (IAD)?
Does National offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?
Does National have a car rental location at the airport: Reagan-National airport (DCA)?
Does National offer shuttle or airport pick-up services from Reagan-National airport (DCA)?
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