10.0
Everything with National was excellent. The check in was easy, the attendant was extremely helpful. I will use National again as well as KayakReviewed Jun 23 2021
review from 10.0
Best experience.Pros:Loved every minute of it. Will be back again.Reviewed Nov 19 2018
review from 2.0
No credit card? No rentalCons:I’m local to the area, and without a round trip airline ticket, they would not let me rent a vehicle with my debit card.Reviewed Sep 17 2018
review from 9.6
Pros:The car at pickup had almost empty gas but on request, the agent filled it up.Cons:National should provide pick up service within a few miles.Reviewed Sep 14 2018
review from 4.8
Car was dirty, dented, and overdue for an oil change.Cons:Was hard to see in the dark garage, but once you got into the sunlight you could see a few dents, and also how dirty the car was. Then, a few miles in the car started saying it was overdue for an oil change, that makes me wonder how well they check these cars over when it's already OVERdue! Not too thrilled about it.Reviewed Aug 4 2017
review from 6.8
Would have been perfect if not for the child seatsPros:Everything but the child seatsCons:Car seats were really bad value for $13/day per piece (we needed 2). They were the cheapest possible seats, it would have been cheaper to just buy them. There was no good solution for a 42lb kid - too young for a booster seat, too big for the car seat. We had to shoehorn her into the available seat. Pickup of the car was good, but the person in charge of car seats was rude and seemed annoyed by my request to see available seats.Reviewed Jul 17 2017
review from 2.0
Watch your locationCons:It's my own fault for not investigating closer, but I was under the impression that my San Francisco rental would be picked up at the airport. When I arrived at said airport with my husband, two kids, 4 suitcases, 4 backpacks, and 2 car seats, I was informed by a rude National employee that my rental was to be picked up at the train station, which was at least 30 minutes away, and she could do nothing to help me. I ended up renting a car from Alamo by calling and reserving a car on the spot. I am unlikely to use Kayak again.Reviewed May 9 2017
review from 9.6
Cons:We found a chocolate chip cookie on the floor in the front seat and a candy bar wrapper left in the console.Reviewed Oct 8 2016
review from 8.0
Pros:good serviceCons:had to pay more than was quotedReviewed Aug 29 2016
review from 10.0
Pros:quick and easy getting a vehicle ( important when its 3am and you've got 3 kids under 5 with you.)Reviewed Aug 20 2016
review from 10.0
Easy, Freindly Drop Off!Pros:The National staff at SJC was very friendly and made the checkout process a breeze. She even asked how my trip down from OR was and if I enjoyed the scenery there!Reviewed Jul 8 2016
review from 10.0
Great car, great servicePros:Great car, great serviceCons:NothingReviewed May 18 2016
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