Guest reviews
Overall rating
8.4
Excellent
Based on 94 reviews
Cleanliness
8.5
Comfort
8.6
Pick-up/Drop-off
8.4
Value for money
8.1
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Pros
"Good car with low mileage"
(in 349 reviews)
"Easy pickup and drop off"
(in 174 reviews)
""Great service, with great efficiency.""
(in 185 reviews)
Cons
"No cars available despite confirmation."
(in 276 reviews)
"Car had terrible smell."
(in 269 reviews)
"Car had terrible smell."
(in 273 reviews)
Recent reviews
Traveler rating
19
5
5
0
5
Find reviews that mention:
customer service
credit card
car was clean
car available
quick and easy
great car
great experience
easy drop
staff was helpful
mandatory insurance
great service
great price
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6.0
Pros: Convenience, speed of transacation
Cons: The attendant checking us in on return seemed to be biased against a us. He spent 10 min with the customer before us. Skipped us and finally came back to us without even looking at us. No thank yous; no greeting. Very rude.
review from
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8.8
Cons: Our rental had only 9000 miles on it and smelled like someone has smoke it in for years. After about 10 mins in the car you didn’t smell it anymore but it was nasty.
review from
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10.0
Best experience.
Pros: Loved every minute of it. Will be back again.
review from
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2.0
No credit card? No rental
Cons: I’m local to the area, and without a round trip airline ticket, they would not let me rent a vehicle with my debit card.
review from
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9.6
Pros: The car at pickup had almost empty gas but on request, the agent filled it up.
Cons: National should provide pick up service within a few miles.
review from
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10.0
Great experience with National
Pros: They let you pick the car you like in the aisle regardless of what you reserved.
Cons: Did not inform my of the toll collection program.
review from
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2.0
Terrible service
Cons: Went to drop off car at 750 bush street address, downstairs car dropoff told me I had to go upstairs to pay if I wanted to pay in cash. Upstairs refused to accept cash. $500 dollars on a $494 bill. Told me they did not accept cash and I had to bring exact cash to the people downstairs as he was too busy for me. I had to walk 3 blocks before I found a coffee shop willing to break a hundred dollar bill at 7 am
review from
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7.6
Good experience with National rental
Pros: Upgraded to a BMW X3. I really liked the car and the service.
Cons: I had to extend for a day. The rate that was charged for the additional day was higher than what I had for the week. I would have preferred if it was in line with what I was charged per day for the original rental. Thank you.
review from
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10.0
wonderful customer service
Pros: incredibly helpful, warm, kind staff. They were great getting us set up and out the door, and wonderful upon our return. I rent cars often, but I am not sure that I have ever had a particularly memorable experience with car rental customer service, but in this case I can't say enough good things about the great staff.
Cons: not a thing
review from
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6.0
Too much money
Cons: Paid way too much for a 4 day rental. I’m an idiot
review from
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9.2
No complaints
Pros: Fast service and return
Cons: Nothing really, could have bin cheaper
review from
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10.0
Quick and painless!
Pros: Could not have been more painless. Staff was incredibly helpful/nice.
review from
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Where can I find National car rentals in San Francisco?
Top tips for renting a car from National in San Francisco
- 25% of our users found rental cars from National in San Francisco for ₱2,446 or less
- Compact rental cars from National in San Francisco are around 40% cheaper than other car types, on average
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