Book Hertz car rentals in Lubbock

Reviews for Hertz in Lubbock

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

3

2.0

Got to the airport in Lubbock Tx and Hertz did not have a car for my Reservation, so luckily Enterprise at the airport had a rental and I rented one from them at the cost was about $20.00 more at Enterprise. I was just I was able to get a car at a very short notice from Enterprise. Will I every rent a car from Hertz again? At this time and in my mind NO. Hertz really put me in a bind not only that but late for a meeting 16 miles from the airport.Reviewed Nov 22 2023

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2.0

There is NO HERTZ RENTAL AT THE LUBBOCK AIRPORT! Please do not list Hertz as an option. I had to cancel my Hertz reservation and rent from National. There are several other car rentals at the Lubbock Airport, but NOT HERTZ.Reviewed Oct 30 2022

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4.0

When I came to dropoff the car, the lights were on, the door said "OPEN, PLEASE COME IN". Yet the door was locked. I waited for 30 minutes for someone to come by, and nothing. I tried calling a phone number, but just got the robot voice menu. I eventually gave up and used the dropbox, but I had no idea if that was allowed (because I was after hours). Very unprofessional.Reviewed Oct 25 2022

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2.0

Hertz moved out of Lubbock Airport, which means rwo expensive taxi rides on top of yhe rental fees.Reviewed Nov 14 2021

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10.0

Pros:Everything was vey easy!Cons:The Rental car was not the one I wanted but that happens. The car was not clean had to clean it up before I could drive.Reviewed Apr 29 2021

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2.0

Pros:Nothing.Cons:When I arrived at the rental agency I was told my reservation was a computer glitch. They said my reservation was real, but it was created in error. So, needless to say, I was without any transportation for my trip. I will not be making any reservations of this style in the future.Reviewed Apr 11 2021

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2.0

Pros:we were not able to rent the carReviewed Feb 22 2021

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2.0

Refusal because of a debit card!Cons:They refused to rent me the car even though we prepaid . I had a drivers license, debit card and a picture of my passport.Reviewed Apr 16 2017

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10.0

Pros:The gentleman in Lubbock was very welcoming. He was polite and courteous. Overall a pleasure to work with.Cons:Everything went smoothly.Reviewed Apr 4 2017

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5.6

Didn't get what I asked for...Pros:There was no line at the window.Cons:Hertz did not have the vehicle that I reserved, nor did they have the gps unit I requested. He did not tell me that the one he was trying to give me didn't have one until we were almost done and I asked.Reviewed Mar 11 2017

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10.0

Good RentalPros:Well performing car, pickup and drop off were easy. Good on gasReviewed Feb 2 2017

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9.2

Great, Friendly ServicePros:Very helpful personnel. Location was very convenient. Fast, easy processing time.Reviewed Nov 2 2016

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More

• What is the most popular rental car from Hertz in Lubbock?

  Intermediate (Kia Forte or similar) is the most frequently booked rental car type from Hertz in Lubbock.

• How many car rental locations does Hertz have in Lubbock?

  Hertz has 2 rental locations in Lubbock. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Lubbock airport (LBB)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Lubbock airport (LBB)?

  Yes