Book Hertz car rentals in George Town

Reviews for Hertz in George Town

Recent reviews

Traveler rating

Wonderful

6

Very good

1

Good

0

Okay

2

Fair

0

Mediocre

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Poor

1

2.0

We booked a compact and they gave us an economy without compensation. A blonde female employee remarked our luggage was not going to fit in the economy car and tried to upsell us to a van. Of course, it would have fit in the card we reserved months ahead of he trip. They didn’t have luggage carts at drop off and the blonde female employee didn’t help, just said it was too bad. There is no effort to help customers. They have no maps. It was an unpleasant interaction all around.Reviewed Nov 19 2022

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8.0

Close to airport. Car with 67,000 miles, pretty beat up. Pressure to buy additional insurance. But very quick transactions getting and returning car.Reviewed Nov 3 2022

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6.0

All the added expenses caused the price to be almost doubled. The rest was good.Reviewed Oct 16 2022

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10.0

Pick up and drop off was easy and fast.Reviewed Jan 2 2022

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5.2

Pros:The lady that was there May 25, 2019 in the evening was very rude. After treating us poorly she began by yelling at me for not cooperating. She had already sold our pre-contracted cars to people earlier in the day. Anyone in a position to let her go should. She is chasing business away!Cons:Not sold our car to customers earlier in the day to make a profit and then try to force less than desirable different cars on the customer for a greater price.Reviewed Jun 2 2019

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6.4

Not up to Hertz standards in the States............Pros:Easy access to the Rental Car location from the Airport.Cons:The car was not clean and pretty beat up on the outside. Not up to the usual standards that one finds in the United States at Hertz.Reviewed Jun 10 2018

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8.4

Good but confusing.Pros:Quality of hertz and car was very roomy for 4 people.Cons:Felt pressured to purchase add on insurance by agent and payment and deposit was very confusing by agent.Reviewed May 5 2018

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10.0

Pros:The service was great.Cons:We reserved a van but they don’t have any available when we arrived. The customer service assoviate offered us the next best deal.Reviewed May 1 2018

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10.0

Pros:Quick easy rental super easy drop offCons:Pushy lady at thye counter trying to sell me insurance Did not take "No" the first timeReviewed Apr 23 2018

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8.0

Welcome to Grand CaymanPros:Very friendly staff. Fast and efficient check-in process. Drop off was very easy.Cons:My reserved vehicle wasn't available. It took quite a while to get the vehicle brought out.Reviewed Feb 25 2018

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8.8

Small parking lot and pressure to buy insurancePros:I got a really good rate on a four-door car. At that time no other rental car agency came even close to the price I got from Hertz.Cons:I felt very pressured when picking up the car to purchase additional insurance. I didn't do it; however it was suggested more than three times. Also, the parking lot is extremely crowded with cars going every direction. During the peak times it is difficult to move, so give yourself time.Reviewed Dec 26 2017

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10.0

Pros:Easy pickup/drop off. Upgraded us to a Jeep Wrangler which was super nice of them. It totally made our trip! Will be using again!Reviewed Oct 16 2017

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More

• What is the most popular rental car from Hertz in George Town?

  Economy (Daihatsu Charade or similar) is the most frequently booked rental car type from Hertz in George Town.

• How many car rental locations does Hertz have in George Town?

  Hertz has 4 rental locations in George Town. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Owen Roberts Intl airport (GCM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Owen Roberts Intl airport (GCM)?

  Yes