Book Enterprise Rent-A-Car car rentals in West Palm Beach

Reviews for Enterprise Rent-A-Car in West Palm Beach

Recent reviews

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8.0

Did not e plain till. Barge system and the fee they add to tolls when I told them I would be driving from Palm Beach to Florida KeysReviewed Jan 10 2024

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4.0

I usually rented a car at a rental agency at the airport Pam Beach International. This time, I decided to rent from an Enterprise agency located 2 miles from the airport given that it offered a price lower than the one at the airport. I was happy with the two staff at checkout (I would have given a poor rating if it were not for these 2 staff). I drove the car home 10 miles away at 12:30 p,m. and drove back to the airport at 5 p.m. to pick up my family. As soon as I got off the highway I-95 to get to the airport, I heard the thumping of a flat tire . Fortunately, I was next to a gas station and was able to park at the station. I then found out that the tire just split and found myself all shook up and distressed. A limousine driver who parked his car near by came over and mentioned that he had never seen such a case of a split tire and told me that it would have killed me if it happened while I was driving at 55 mph on I-95. I took pictures of the tire and called Enterprise Road Assistance who gave me instructions to lock the car and keep the key since I was not able to wait for the tow truck in the mental condition I was in. Next day, I called the Enterprise agency where I rented the car from. One of the managers I talked to did not seem to comprehend the seriousness of the situation where I could have been injured or worse. He told me that he would cancel my contract and gave me one day credit for future rental. One week later, I returned the key to the same manager who told me that I should have left the key in the car even though Enterprise Road Assistance told me to keep the key. The instructions are contradictory. I also found out that my contract was not yet canceled until one week later when I returned the key. The attitude of the manager is un-friendly and not welcoming. I would not go back to this Enterprise location.Reviewed Sep 14 2022

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2.0

Cons:Had a reservation still had to wait 3 hrs for csrReviewed Apr 26 2021

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10.0

Pros:The lady manager did a great job !!Cons:Less wait time .Reviewed Apr 11 2021

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2.0

Pros:I've got a family of five and we were traveling for our spring break trip to Florida. Our flight was delayed getting in. When we arrived (12:30 am) all rental car busses were still running, except Enterprise/National. Another bus driver (AVIS) pointed us to a sign with an after hours telephone number to call for Enterprise/National. The number wasn't valid. Then the AVIS driver, after making another lap, saw us still standing and he offered to take us to the Enterprise lot, which he did. I tipped him $40. When we arrived the security guard was the only one there. He told me everyone working the store had been gone for a while. Luckily the AVIS bus hadn't pulled away and I was able to get him to take us back to the airport, now after 1 am. Only one cab driver came by. I flagged him down and paid him another $40 cash to take us to our hotel. We arrived so late my original room was no longer available. I spent the night on a couch too small to sleep on. Early the next morning I paid another $20 for an UBER to take me back to the Enterprise lot. A pleasant associate greeted me and introduced me to the manager. That woman was pleasant, but another manager there was aloof and rude, and very defensive about them not waiting on me the night before even though the other rental car brands did stay open and service their customers.Cons:1. The after hours telephone number should work. It's not even a valid number. 2. The store should have stayed open and a shuttle should have been running. 3. They could have refunded me the $100 cash I spent because they didn't stay open.Reviewed Apr 5 2021

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2.0

Pros:Bait and switch never had a convertible I reserved and didn’t even have a car ready or available . Do yourself a favor and rent a car at airport or elsewhere ! This place was awful and a lie . Had small kids with us tired after a flight and. This was ridiculous! The cars they did have coming in were banged up and smelly and gross !Reviewed Apr 4 2021

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10.0

Pros:Everything was greatReviewed Apr 4 2021

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2.0

Pros:Bad experience. Reserved a Car online only for Car Rental agency explain that they were overbooked and unable to accommodate my rental reservations.Cons:Actually having service from Car Rental AgencyReviewed Mar 30 2021

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10.0

Cons:The length of time it took to receive a vehicle.Reviewed Mar 30 2021

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2.0

Pros:They gave away my car - no car. What’s the point of making a reservation?Cons:They gave away my car - no car. What’s the point of making a reservation?Reviewed Feb 21 2021

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2.0

Pros:NothingCons:It was a disaster. They lied and cheated me.Reviewed Jan 8 2021

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2.0

Cons:Car was not available upon arrival or for days after. I understand it was high season but whats the point of making a reservation if Enterprise won’t honor it. Never again, Enterprise!Reviewed Jan 4 2020

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• Where are the best pickup locations for Enterprise Rent-A-Car car rentals in West Palm Beach?

  Those flying into the area will likely be landing at Palm Beach International Airport (PBI). Enterprise has a branch directly located at this airport, so you can easily find their office and pick up your car rental as soon as you land. Otherwise, you can visit one of the locations in the city center. The branch located on S Dixie Highway and the one located on North Congress Avenue are both easy to access from almost anywhere in West Palm Beach. There are also a few branches located in the suburbs surrounding the city in case you don’t want to head downtown to pick up your car.

• What benefits will I enjoy when I rent a car from Enterprise in West Palm Beach?

  If you do not choose to prepay for your rental car with Enterprise, you will enjoy a free cancellation policy. You may be subject to a slightly stricter cancellation policy if you do prepay online, though, so always read the terms and conditions before booking. Enterprise also has a tiered rewards program, and the Plus level is free to join. As a member of Enterprise Plus, you will earn points for each dollar you spend on a rental car to work towards free car rentals at Enterprise branches across the globe.

• Where should I plan to park my car rentals from Enterprise in West Palm Beach, Florida?

  Parking in West Palm Beach is plentiful. There are plenty of public parking lots and garages downtown, including the Brightline West Palm Beach Parking Garage, the Evernia Garage, and the Clematis Parking Garage. You will also find outdoor parking closer to the beaches. Some hotels in the area may also offer free overnight parking to guests, so be sure to inquire about your accommodation in advance. 

• What is the most popular rental car from Enterprise Rent-A-Car in West Palm Beach?

  Economy (Ford Bronco or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in West Palm Beach.

• How many car rental locations does Enterprise Rent-A-Car have in West Palm Beach?

  Enterprise Rent-A-Car has 6 rental locations in West Palm Beach. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Miami airport (MIA)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes