Pros: Convenient location and welcoming staff when I arrived.
Cons: I returned my rental on Saturday after closing but got charged for a 4th day (Sunday).
Pros: Vehicle drove good.
Cons: Customer service was not good. Had a hard time reaching the company after I rented the vehicle.
Pros: The upgrade
Cons: No vehicle available at the reservation time
Cons: The fact the site allowed me to reserve a vehicle when they had no vehicles in stock
Cons: That I had to return it soon.
Consistant as always
Pros: Reserved a full size SUV. As always the vehicle was ready, in good condition and the sales person was easy to work with. I've always had great experiences with Enterprise and their employees. Only once have I had a slight issue, but the manager corrected it before I could say anything to the employee.
Great Customer Service!
Pros: Ian provided excellent customer service and was very professional! I love the fact that they will pick you up and/or drop you off...Great Benefit!!
Cons: They request too many documents for rentals...even when you have years of rental history with them.
Don't waste your time!
Cons: Wait times are way too long. Not enough communication between offices. No order in office as to who was waiting in line.
Pros: Customer service at the location was good
Car was dirty though. Rented a van, one seat
wouldn't retracy in to the floor.
Good thing we checked fluids - power steering and antifreeze below minimum and radiator
almost dry. Could have been a disaster.
Pros: The whole process was easy. Everyone was nice.
Cons: I rented a Ford van, but when I got there they only had a Chevy which was ugly and not what I wanted, but I hag no I had no option.
always have a credit card
Pros: friendly staff
Cons: it's a real pain in the rear renting a car if you use a debit card
flexible branches made life easy
Pros: although each branch of enterprise in my area had a different price, i was able to bring the lowest price to the nearest branch and voila -- they honored it & i got best of both worlds
Enterprise has 3 rental locations in Norcross. Take a look at our Enterprise rental location map to find the best rental cars near you.
No (According to our data)