Pros: Staff very helpful. Checkin and drop off were quick and efficient
Cons: Due to construction at the airport, pick up location/ rental desk not easily located upon arrival
Pros: Yes very nice people and easy return
Cons: Pick up truck was fun and comfortable. Did not have a running board so for short people it was a struggle getting in.
Pros: Yes, very efficient!
Pros: Fast and easy pickup and drop-off. Upgraded my car without my asking.
Cons: Car had a quarter tank of gas when picked up. It could have had a full tank.
Pros: Staff was great car was clean.
Cons: On kayak I added the Insurance for 11 dollars per day. Once I arrived at Enterprise I was told it’s 18 dollars per day. The old bait and switch, this is crappy and should not happen.
Cons: Really all expectations were met but z little unnecessary haggling over quotes price vs what it became when I got tp pick up spot. All got sorted and was a fair value, just read papers before signong
Cons: Nothing, car was great and the woman that helped us was awesome!!
Pros: pickup and drop quick and easy friendly staff
Cons: first vehicle rented night before trip had to come home and clean inside windshield could barely see out.Got up next morning to leave discovered sidewall of tire had a cut with core showing. I spent the next two hrs on hold no one answering phone.I had to drive 40 min to location to get another van
Pros: Everyone I spoke to was helpful. They provided electronic copies of everything, so it saves paper and the environment, plus convenient. They had vehicle I requested and quickly got me in it when we arrived at the location. Drop off after trip was simple too.
Cons: I scheduled a pick up at least a day in advance and waited over an hour for the ride to appear. I rented a minivan (reserved in January and got it in August) and they asked if I would switch down because they were short on vans that day. The van wasn't totally clean. Nor was I offered prepaid fuel.
Pros: Staff was extremely helpful and friendly. Car was clean.
Cons: I really prefer when rentals start with a full gas tank. I always end up putting more gas in than I used when I start with a partial tank.
Pros: Someone was helping me as soon as I got out of my car.
Cons: Not exactly a complaint, but my final receipt says I drove 483 miles. It doesn’t matter to me, but I know that is inaccurate. I didn’t check beginning mileage, but I only had the car for 2 hours and drove directly from the Indianapolis airport to the Fort Wayne airport.
Major Credit Card
Cons: If you must rent with a major credit card please make that explicitly clear in the reservation. That way you don't waste time at the airport.
Enterprise has 6 rental locations in Fort Wayne. Take a look at our Enterprise rental location map to find the best rental cars near you.