Pros: Drop off was easy
Cons: Pick up took an hour because the vehicle was not ready. But the worst is part is that I was quoted 80-90 dollars on kayak. I except some fees and taxes to be added but after arriving at my destination when I have no choice but to utilize the reservation I made, the total reached around 450 dollars. That is a blatant show of false information and luring and baiting. This is the plan behind “reserve now and pay when you arrive”. A blatant scam that I will report. Thanks
Cons: Went to pick up car they didn't have it and gave me something else only to charge more then added $58/day is insurance that I didn't agree too. Also its not enterprise its national and I'm not even sure if thats right either. Worse experience at a car rental steer clear
Cons: Made me pay for expensive insurance + taxes are very high
Pros: Pretty much went very well and effortless
Cons: The counter person was confused because I had prepaid
Pros: The friendly and prompt staff dropping me to the airport.
Cons: We were never picked up, no shuttle in the airport. Not close to the airport and after calling over 20 times, nobody picked up the phone, we had to look for last minute rental.
Pros: The staff rushed us to the airport when we were late. SUPER nice!!!
Pros: I paid over the phone and they didn’t try to sell me stuff
Cons: My car had a crack tail light and they didn’t nkow before I took the car out of the lot good thing I record the car all over and I’m getting my 450 dollars back
Pros: Nice car
Cons: The price was steep and had to pay extra for liability insurance there due to laws. If I were better informed, I would have just found the cheapest car and gone with that.
Pros: Everything was easy.
Cons: But don’t think your rental will be cheap because you are forced to pay extra for third party liability and if you don’t have proof of it you can’t rent the car. It was an extra 22USD a day which for us in Canadian was $270
Pros: friendly staff
Cons: could have had the car seat when we arrived, but the problem
Pros: The enterprise location is outside the Cancun Airport. The shuttle from the airport conveniently dropped us at their location on I-307.
The manager, Alexander, was very helpful and we were on our way in no time. The return of the car was as easy. I will rent from enterprise next year.
Economy (Kia Rio Hatchback or similar) is the most frequently booked rental car type from Enterprise in Cancún.
Enterprise has 5 rental locations in Cancún. Take a look at our Enterprise rental location map to find the best rental cars near you.