6.0
Cost was supposed to be $224.97 for a week, plus I paid about $88 for Allianz insurance when I booked stateside. On arrival at the rental place in Costa Rica I was told the Allianz insurance only covers collision, and I also need liability insurance. Not sure if this is true or a scam, but ended up paying $495 for the week (rental plus cheapest liability insurance option). The car had 74,000 miles. Low pressure light came on on the last day, so i had to have the gas station pump up the tires, though fortunately did not go flat.Reviewed Mar 21 2024
review from 10.0
Pros:Yes, staff very friendly and helpful, took us to the bus stop for return to FlamingoReviewed Jan 10 2021
review from 2.0
Pros:Staff was friendlyCons:Price is incredibly misleading. What I reserved was a week long rental for a SUV. When we finally got to the rental counter, they surprised us with government mandated insurance, which caused the price to skyrocket. By the end of it, the cheapest option we had, which was “insurance” that still has us liable for all damages and expenses to the sum of $500+ for a week. Had I known the total price before booking, I wouldn’t have even bothered. Look elsewhere for a car rental.Reviewed Oct 19 2019
review from 6.0
Pros:Car was relatively new, drop-off was easyCons:WAY More expensive than online quote. They fail to mention that even if you purchase insurance you still need to buy another 3rd party insurance at almost $40/day. Brakes squeaked all weekReviewed Sep 5 2019
review from 3.6
Pros:The staff refused to accept written documentation saying that I had the proper insurance which ended up in me being charged four times the amountCons:State exactly what documents are accepted so that clients are not over charged at the last momentReviewed May 7 2019
review from 2.8
Pros:The office looks beautiful, it doesn’t reflect the actual service. Try to avoid as much as possible.Cons:They’re masters in fooling and making dirty money. They never explained everything, yet they “stole” items from the car and charged me for that! NEVER AGAIN.Reviewed May 3 2019
review from 2.0
Cons:They did not accept the insurance I purchased from you guys and would not validate my reservation. In my opinion this is a scam!Reviewed Apr 19 2019
review from 4.0
Cons:Honesty. The whole operation is a insurance scam. I will never rent from them again or through you again.Reviewed Mar 11 2019
review from 2.0
Pros:NothingCons:I could not communicate with them after I booked the car. I tried to cancel the car but no way to do that. They charged me $25 for a no show, but I could not contact them. Stay away from themReviewed Feb 7 2019
review from 10.0
Cons:Need letter to decline additional insuranceReviewed Sep 20 2018
review from 2.0
AwfulPros:It was cleanCons:The misconception of the priceReviewed Sep 9 2018
review from 2.0
Terrible Bait and SwitchPros:Nothing.Cons:Poor Car. Even though had insurance with my credit card forced to pay 150.00 extra in insurance on a 40 car rental.Reviewed Apr 23 2017
review from