Cons: Service was disengaged, the car was beyond uncomfortable and dirty, and they changed my daily rate at drop off.
Pros: Accessible and great value for money invested on our business trip.
Cons: Having to pay an additional $13 to add another driver.
Dollar, Makes no Sense...
Pros: Not a damn thing
Cons: I booked this on 3/8 for the 5/12-5-15 trip. I was told it was good to go. Lies. Dollar and Kayak never disclosed that if you where going to use a debit card, you must pass a credit check. My credit is a bit low, but I had the money in my account and had budgeted not only for the cost of the rental, but a $300 deposit. So after I was told, 800+ Miles from home, A few hours from reuniting my wife with her daughter who she had not seen in 12 years.. that Dollar was not going to provide me a car unless I could provide a credit card (That I don't have), I went to Avis, paid more, got a car and got customer service that cared and worked for me.. AND it was a $200 deposit. So even though I paid more, in the end, I got a car, made the trip and my wife was with her daughter for not only Mothers day, but for her HS Graduation. When Dollar failed, Avis came through for us. I will never use Dollar, no Kayak again and this is being shared far and wide.
Pros: Dropping off was quick and easy
Cons: Price was steep
Pros: Fast and easy pick up and drop off
Cons: No cruise control and can't. Leave your car
Cons: Waited an hour and a half for a car when arrived on time
Pros: Very efficient in every aspect.
Pros: Counter personnel were very friendly and helpful, made things quick and easy (I do not rent cars very often, so it's always a new experience for me). The car (a Hyundai Sonata) was very clean and ready to go. Ran great and had nice cold A/C for these hot summer days. Loved the unlimited miles offer. Reasonable price (I did upgrade from the special I originally booked online). Easy pick up and drop off when I returned. I couldn't be happier!
Will never rent from Dollar
Cons: Do not get the "mangers special" it is advertised as Special - Generic Vehicle or similar (translation=compact) it was more expensive then renting the compact to begin with, not sure how they think 5 people and luggage will fit in that car, but service counter was no help so we declined to take a car from them, was told that if we had rented from their website and not Kayak we would have gotten a better deal on a more appropriate car. Will not rent from dollar ever again and will never recommend them.
The car had not been cleaned, and it was missing the sun visor on the driver's side.
Pros: All of the above criteria. At the Wichita airport rental location there was no high pressure to add unwanted services/features like you get at many car rental companies. The price quoted is what I paid. No time-consuming security procedure to go thru after getting in the car; just load up and drive out of the parking lot. No problems at check-in. (Just to be on the safe side I still took pictures of the car before and after. I've read too many horror stories about phony charges other companies try to put on unsuspecting customers.)
Cons: No complaints at all.
Pros: car was clean and ran well, although the agent told us we had a full tank of gas and it was a half tank, we had to notify them after we had gotten down the road. Susan Martin
Cons: we were afraid we would have a flat tire because the left rear tire was bald. Thank God we didn't !
Dollar has 1 rental location in Wichita. Take a look at our Dollar rental location map to find the best rental cars near you.