Pros: Staff was super and cheerful
Pros: Staff was super friendly and very helpful
Cons: Double check the fuel left by previous customer. Tank was short of full.
Cons: Return process was not seamless.
Great experience but hard to see
Pros: You need to walk all the way to the end to see the sign, don’t just peek down the hall
Pros: The staff were attentive, helpful and accommodating.
Cons: Nothing really.
Best customer servixe
Pros: The staff was very friendly and had the best customer service. I will definitely be renting with them again when I return in 2 weeks.
Pros: Ivan great customer service
Cons: The other lady at the reception forgot her name she really tears people very bad ... not customer service at all and rude .. Will never come. Back because of her
Pros: The representative was very friendly and accommodating. The customer service was great!
Dollar refused to honor reservation and charged me
Cons: poor customer service. Forced me to pay a substantial amount more than my reservation, stating that they did not have my car available.
Okay but price changed
Pros: The car was good and I did not have any problems.
Cons: When I reserved the car I took a great offer. The offer specified that I would receive a "compact car o better" for that price. When reserving it, I specified that I would arrive at 10am to pickup the car. For several reasons I arrived one hour late. When picking up the car, the clerk inform me, that since I arrived one hour late, they could not give me a compact car anymore and that they only have available a medium car and that I had to pay extra for it. "Notice that the offer specified compact car or better", for the same price. Anyway I paid because I was already late for my trip, but I am not sure if the offer should had been cancelled because I arrived late...
Cons: Car was dirty and smelled of alcohol tried to get them to help and they would not vehicle was also damaged
Pros: Car was ok but a bit old and damaged on the outside. Rental was pretty good value.
Cons: Dollar staff were not very friendly.
Dollar has 1 rental location in McAllen. Take a look at our Dollar rental location map to find the best rental cars near you.