Pros: Small Budget facility. In and out quickly. The shuttle was quick both ways and close to the airport. Not one of the airport car rental places though.
Unable to finish
Cons: The place was closed and the contact number went unanswered. I had to find a hotel and pick up another vehicle the next day. No where in the booking process was I advised that they closed at 9PM.
Would never use them again
Pros: Getting the car checked out quickly
Cons: The car was not very clean and had a faint smell of marijuana to it. It also made some harsh noise when accelerating. I would have explained this to them when I checked in but they were closed when I returned the car at 8:30a Sunday morning. I had explicitly asked when I picked up the car if they would be open and shuttle running at that day and time and I was told yes. I had to pay for a Lyft and was almost late to my flight. Horrible customer service!
Pros: Great customer service, able to accommodate when needed without a question.
Cons: Everything was fine, car could be a little newer but it worked for what I needed.
Cons: They didn't have any cars when I goth there, so the whole point of making a reservation.. Don't rent here
Cons: Because of some new policy they just instated I was forced to take a $350 Uber ride 4hrs because my Business Card did not have my name on it and they couldn't verify I worked for the company that made the reservation. What a joke, I was wearing a damn company shirt with 9k worth of product with the company logo plastered all over 60 boxes. I will advise my company (who rents 4-6 vehicles every weekend) to rent elsewhere.
Cons: There is no point in making a reservation getting an email letting us know your vehicle is waiting for you when the car is not available overall crappy
Pros: Vehicle was New.
Unlimited Mileage not respected.
Pros: The car itself was very good, clean and comfortable.
Cons: When I picked up the car rental, I was informed that I had to pay and additional fee for unlimited mileage. When I placed my reservation, it stated unlimited mileage. I was told that it was unlimited only in the 3 local counties. Never saw any disclaimers or fine print regarding that. Very disappointed.
Don't bother,Just rent from the airport...
Cons: So I made a reservation and it was confirmed for pick up. I get dropped off at the trailer home/office right off the highway and my ride leaves me. When I get inside, I give my last name and reservation number, they said 'sorry sir, we don't have your van'. I was utterly so upset, I was speechless. They just didn't have it and could not give me a replacement. To top it all off, they couldn't drop me off back at work, and offered to call me a cab. The workers were fine, I guess it's the owner of that store who doesn't give a s**t...
Cons: Budget , did not have the car I paid for and gave me a smaller car at the same price , need help to fix this , should get a refund .
I had to cancel your service
Pros: No one was there to shuttle me to get a car.I called and the phone was not connecting me to you place of business. I had to use Avis.I canceled my contract with you by dialing #-1 on your 800 #.
Cons: I hope you have canceled your charges on my credit card .I had a bad experience trying to get service.
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