Pros: Car was clean and and price was good
Cons: The price changed on me when i got to my destination. The bill at the destination was about 15% more than they told me it would be, and the representative was unable to explain why. Also the dropoff was very confusing—it was in a mall parking lot, difficult me to figure out what to do where to go.
Cons: This is an ask. They would provide pick up service with the car your renting especially for.those who pre-pay fir their vehicle
Pros: No information or help for directions at the airport. Went to pick-up. Signs only says returns and baggage.
Cons: Let people know where to pick-up and park until you get the rental. And have someone in the booth that can tell you. Only Spanish speaking parking attendants that had no idea but to leave car in garage without a parking spot. And had to pay to exit the parking garage. Then they interpreted by phone
Pros: Upgraded car.
Cons: Car was dirty.
Pros: Price and service
Pros: i liked everything
Pros: Ease of drop off.
Do not recommend !
Pros: Jacksonville location was helpful, but Avis customer servile not!
Cons: Avis customer representatives are NOT helpful at ALL! End up paying more and it took a lot of time to call them again and again.
Wrong car & stunk of cigarettes!!!
Pros: Nothing. Tried to exchange the car, and was told there was no other cars available.
Cons: reserved a full size car, was “upgraded to a mustang”. I have elderly parents, so I went out of my way to try and exchange the vehicle. Was told there were no vehicles available.
Avis goes the extra mile
Pros: I did an internet search for a month-long economy rental car at Jacksonville Airport and found a great price. When I arrived at the airport to pick up my car, they couldn't locate my reservation. As it turned out, I had inadvertently reserved a car at their downtown location. It took some time, but they got me into a Ford Fusion Hybrid for the economy price. It was a beautiful car with excellent mileage.
Pros: Pick up was quick and smooth. Car met my travel needs.
Cons: Despite being told the car had a full tank of gas, the empty gas light came on 5 minutes after pickup. Had to choose the closest exit to get gas which was VERY busy and took extra 40 minutes to gas up and wait in line to get back on interstate. Finally able to get in touch with Jax office and I was credited $15.00 as promised, but ended up spending extra on gas that I was not reimbursed for. Car was obviously not cleaned as it had fresh stains and a can of chewing tobacco in the console.
Did not get a car
Cons: I showed up on time to get my car and my car was not ready, the rep did not seem like he was able to fix it and pretty much told me that I need to drive 40 minutes to get a car because he is not sure why my car was not dropped off. Disappointing experience
Standard (Chrysler 200 or similar) is the most frequently booked rental car type from Avis in Jacksonville.
Avis has 7 rental locations in Jacksonville. Take a look at our Avis rental location map to find the best rental cars near you.