Car smelled like smoke and cleaner. Windshield wipers terrible. Car only had 6,000 miles. Waited over one hour for car. Budget did not recognize my FastBreak. Second time in 2 months that Budget was a nightmare.Reviewed Mar 17 2025
review from
4.0
Liked new clean car. Dislike, long wait, mis guided of pickup location in the garage, lack of care and attention by attendee in garage, car was not onsite dispite a reservation.Reviewed Mar 2 2025
review from
2.0
It took over an hour for Budget to bring my car. Apparently they assign you a rental car that another customer just dropped off, and then you wait until the car is cleaned up and gasoline added to it, and then they bring to you. There were already 20 people waiting in the garage for their cars. Took me 1 hr and 10 minutes to get mine. HERTZ or SIXT doesn’t have this issue. AVIS & BUDGET are the worst at JAX. Avoid at all cost, unless you have time to wait in the garage.Reviewed Feb 1 2025
review from
4.0
We had to wait nearly 45 minutes for them to deliver our car. Then they delivered us a bill at drop off that was $214 vs your estimate of $167 Why? We rejected insurance because it is covered under our credit card but they charged us anyway for $35. Brian Huber and Tania at drop off we’re like -hey too bad, we can’t do anything about it They charged us $8 for gas to allegedly fill the tank which we had done about 10 miles outside the airport. So they claim we got 12 miles a gallon after a trip where we averaged over 25mpg-yes I have the receipts to prove this all When we tried to resolve this with the ineptly named customer service it took 4 calls and lots of HOLD to get anywhere. And now resolution is under appeal One employee couldn’t even locate our rental after we gave her the name date and location, because we hadn’t memorized the 11 character reservation number which was packed away It was a good vehicle delivered late by an organization which so far has left us VERY angry And we are unlikely to ever rent from them again if this is how they treat their customersReviewed Dec 23 2024
review from
8.0
Fast service and a one day rental car should be cheaper.Reviewed Oct 13 2024
review from
2.0
Its was a horrible experience!Reviewed Jun 3 2024
review from
2.0
Card is being changed over 600 for a compact car!!Reviewed May 17 2024
review from
2.0
The experience was terrible. I’d avoid BUDGET at all cost. The lines were long and the agents were unfriendly. Additionally, they tried to add a $15.99 fee for fuel when I returned, even thought I’d already filled it up and returned it full. It’s a dishonest business practice that is not customer focused. Rent elsewhere, if you can.Reviewed Apr 30 2024
review from
2.0
We waited 30 minutes for our rental vehicle before they finally gave us another one that was not washed or cleaned out. They were unable to find the vehicle that the customer agent had assigned to us. The drop off line to enter the garage was long. The easiest part was handing the keys in for the vehicle.Reviewed Apr 22 2024
review from
2.0
I had to change drop off location, they wanted to charge $1200 extra… so I didn’t use the car at allReviewed Apr 21 2024
review from
2.0
They had no record of our rental and said they were closing and their system was already shut down. Had to find another rental last minuteReviewed Apr 21 2024
review from
4.0
Car was dirty, its was a wrangler hybrid witch I did not want. They had no other choice. They would not put me in another vehicle or offer an upgrade. It had tape residue all over the outside of passenger rear window. .Reviewed Mar 22 2024
Top tips for renting a car from Budget in Jacksonville
If you are staying on the beach in Jacksonville at the Sawgrass Marriott Golf Resort and Spa, you can book Budget car rentals in Jacksonville right on the resort grounds. This Budget car rental agency is located at 1000 PGA Tour Boulevard in Ponte Verde Beach, adjacent to east Jacksonville. This agency opens from 7:30 am to 6:00 pm on weekdays and from 9:00 am to 2:00 pm on weekends. If you and some friends or colleagues are golfing or going to the beach, consider renting an SUV, pickup truck, or van.
If you will be traveling west across northern Florida into the Florida Panhandle, consider renting from the Budget car rental agency located at 1910 Wells Road, Suite 9B, in Orange Park. This Budget car rental location is just across the St. Johns River from Jacksonville and it is the only Budget car rental agency in the metropolitan area that is on the west side of the river, making it convenient for a trip west. Located inside Orange Park Mall, this agency is open Monday to Saturday 8:00 am to 4:00 pm and Sunday from 10:00 am to 4:00 pm.
If you want to simplify and expedite the car rental process when you book Budget car rentals in Jacksonville, you can sign up for the Budget Fastbreak Service for free. As a Fastbreak member, you will be privy to exclusive deals and you can skip the lines when you go to pick up your car. When you go to the rental car counter to get your rental vehicle, simply find the sign for Fastbreak service. In that area, you will see a display board. Find your name and the board will tell you where to go in the parking lot in order to choose your rental car. All administrative details will be taken care of at the exit booth.
In order to book Budget car rentals in Jacksonville, you need to be at least 21 years old. However, if you are 21 through 24, you will have to pay a daily surcharge of around $30 for being a young renter. You must have a valid driver's license and a credit card with your name on it. Drivers who are under 25 are not allowed to rent a car from Budget with a debit card - it must be a credit card.
Compact rental cars from Budget in Jacksonville are around 21% cheaper than other car types, on average.
See more tips
FAQs about renting a car from Budget in Jacksonville
When I book Budget car rentals in Jacksonville, do I have to drop off my rental vehicle at the same location where I picked it up?
No, not necessarily. Depending on the kind of vehicle you rent, when you rent it, and the duration of your rental period, it is possible to drop off the rental at a different location. For example, you could pick up a car in Jacksonville and drop it off further south in Florida at Orlando, Tampa, or Miami. Or you could drop it off up north in New York or across the entire country in Los Angeles.
When I book with Budget car rentals in Jacksonville, can I find an agency that is centrally located?
Yes. The Budget car rental office located at 1515 Prudential Drive Jacksonville Riverwalk is in the South Bank Hotel Jacksonville Riverwalk right downtown. This car rental agency is on the shores of the St John's River, at the juncture where the I-95, US Highway 90, and Route 10 meet. This car agency is open weekdays from 8:00 am to 6:00 pm and on weekends from 9:00 am to 2:00 pm.
When I book Budget car rentals in Jacksonville, will I be able to find an agency that's open 24 hours?
No. However, the Budget car rental agency located at the Jacksonville International Airport on the first floor has extended hours, from 6:00 am to 1:00 am every day. This agency is located mere miles from the northern Florida border, so this makes a good car rental location If you are planning to drive north or if you are from some of the towns in northern Florida such as Hilliard, Evergreen, and Becker.
What is the most popular rental car from Budget in Jacksonville?
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Budget in Jacksonville.
How many car rental locations does Budget have in Jacksonville?
Budget has 7 rental locations in Jacksonville. Take a look at our Budget rental location map to find the best rental cars near you.
Does Budget have a car rental location at the airport: Jacksonville airport (JAX)?
Yes
Does Budget offer shuttle or airport pick-up services from Jacksonville airport (JAX)?
Yes
See more FAQs
Everything you need to know for your Budget car rental in Jacksonville
Search for cheap rental cars from Budget in Jacksonville with KAYAK and rent a car from Budget that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Budget rental car deal in Jacksonville.
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