Book Alamo car rentals in Wilmington

Reviews for Alamo in Wilmington

Recent reviews

Traveler rating

Wonderful

6

Very good

3

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

8.0

Pros:Yes quick and easy.Reviewed Nov 14 2020

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5.2

Pros:Drop off was easy.Cons:I ordered an economy car, not a minivan. The minivan was ok but when I started it up, the screen said that the tire was low so I had to go back into the airport to tell them. They said it was fine so for four days, I drove around in a minivan that said “tire low”. Not good customer service.Reviewed Oct 18 2020

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2.0

Cons:I was able to book a rental car but when I went to pick it up they said they had no cars available. I ended up having to rent from another company and was very expensive.Reviewed Aug 20 2020

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10.0

Pros:Staff was friendly and accommodating. I would use them again.Cons:This is not a bad thing just wish I could have added a day to the front of the rental. Due to COVID we landed a day early.Reviewed Jul 12 2020

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8.4

Cons:NothingReviewed Jun 27 2020

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6.0

Pros:Staff was friendly but during drop off and pick up the person helping me stopped two times to help his coworker even though I was there first. Neither one of them didn’t say excuse me or apologize for holding me up while I waited patiently. The customer service person that didn’t know what they were doing just interrupted as well without saying excuse me. How hard is it to say i’ll be right with you let me finish taking care of my customer. It was very rude and inconsiderate as my time was just as important as the other customers time. I may rent from Alamo again but not certain because again this happened during drop off and pick up.Cons:The staff could just be more considerate and fair of everyone’s time. If I were a different type of person it would’ve been a problem.Reviewed Mar 21 2020

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2.0

Pros:Nothing. They gave away my car and didn't have a car to honor my reservation.Cons:They could have honored my reservation. So everything.Reviewed Dec 31 2019

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2.0

Pros:Nothing they didn’t have a vehicle and were overbookedCons:Poor attitude of Customer Service and didn’t offer alternativeReviewed Dec 10 2019

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10.0

Pros:Quick drop off. They were a little overwhelmed at pick upReviewed Oct 14 2019

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5.6

Cons:Car was dirty. Was told that stains and spills are common with the lower cost rentalsReviewed Sep 30 2019

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10.0

Pros:Staff was super cool. Car was perfect for our trip.Cons:All was well.Reviewed Aug 26 2019

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10.0

Pros:Staff was very friendly and very knowledgeableCons:The car had previously been smoked in, so every time I ran the AC stale smoke smell filled the car. This being said, my daughter and I rode around with the windows cracked open with the AC on so we did not smell like smoke.Reviewed Aug 7 2019

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More

• What is the most popular rental car from Alamo in Wilmington?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Alamo in Wilmington.

• How many car rental locations does Alamo have in Wilmington?

  Alamo has 1 rental location in Wilmington. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: New Hanover County airport (ILM)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from New Hanover County airport (ILM)?

  Yes