Book Alamo car rentals in Jackson

Reviews for Alamo in Jackson

Recent reviews

Traveler rating

Wonderful

9

Very good

1

Good

0

Okay

1

Fair

1

Mediocre

0

Poor

3

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car was cleanpick up and drop

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2.0

It was terrible. No one notified me that Alamo no longer exists at Jackson Hole airport anymore. When I landed at the airport and went to pick up the car, there is no Alamo there. Kayak had made the reservation with them several months ago for me. But Alamo had stopped being at Jackson Hole and that was never communicated to me. I even called Alamo three times before my arrival to be sure they will have a car for me. They said that is you have the reservation through Kayak, you will have a car there. Terrible customer service on the phone with AlamoReviewed Aug 9 2024

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2.0

Took forever to pick up car. Literally hundreds of people on line. Severely understaffed.Reviewed Mar 23 2024

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10.0

Pros:Friendly and extremely convenientReviewed Mar 30 2021

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6.0

Pros:easy pickup and drop-off , friendly people on both sidesCons:Vehicle was dirty on the inside. Sensors continually sounding off for no apparent reason.Reviewed Feb 1 2021

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10.0

Pros:Staff was friendly. Process of getting the car was smooth and efficientReviewed Jan 22 2021

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8.4

Pros:Easy pickupCons:tires not great in snow- which is a big factor in our areaReviewed Nov 11 2020

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2.8

Pros:Car was somewhat cleanCons:They lied about the time I returned the car to charge me for an extra dayReviewed Aug 8 2020

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5.6

Cons:Car was 1/2 full of gas at pickup. I notified Alamo 800 number and at drop off. I was assured this would be corrected (I also returned with 1/2 full tank). Sadly, I was charged for not returning full anyway. Alamo customer service isn’t poor and disorganized. Very difficult to reach a live person who can complete the requested task. Fight through the answering system only to get passed on or told the issue is covered (when I see now on my statement, it was not corrected)Reviewed Aug 7 2020

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10.0

Pros:Great car. Easy pick pick up and drop off.Reviewed Jul 18 2020

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More

• What is the most popular rental car from Alamo in Jackson?

  Premium (Class Premium SUV or similar) is the most frequently booked rental car type from Alamo in Jackson.

• How many car rental locations does Alamo have in Jackson?

  Alamo has 1 rental location in Jackson. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Jackson Hole airport (JAC)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Jackson Hole airport (JAC)?

  Yes