10.0 ExcellentMar 20 2021
Pros: Excellent car. Staff was very helpful.Cons: Picking up directly at the airport would have been preferable to taking a shuttle into town
6.0 GoodMar 15 2021
Cons: Needed to extend rental due to flight delays and could not get in contact no with anyone
8.0 ExcellentMar 12 2021
Pros: staff was helpful; the Ford Focus Eco Sport has AWD, which was good.Cons: For some reason I thought the rental was at the airport, but in fact it was 15 minute bus ride away. I either missed that somewhere in the process or it wasn't disclosed. Turned out to be fine but requires more juggling of gear.
10.0 ExcellentFeb 23 2021
Pros: Easy pickup and drop off
6.0 GoodJan 1 2021
Cons: I did not get the vehicle that i had reserved. They replaced it with a vehicle that was not quite as large as I needed and had reserved.
10.0 ExcellentFeb 14 2020
Pros: Helpful friendly staff
8.0 ExcellentSep 14 2019
Pros: Friendly staff, clean car, super nice and apologetic shuttle driver.Cons: I thought the pickup location was near the JAC airport. My flight had a mechanical problem so I needed a car pickup during a time that was not for a regular flight to arrive. The shuttle was there but I had to wait 45 min just to leave the airport, and then it was a 30 min drive to pick up car.
8.8 ExcellentAug 22 2019
Pros: Brayden, the agent, did a superior job, even cleaning the windows for me and going out of his way to help me.
4.4 OkayJul 20 2019
Cons: Clerk tried to upsell, made him get more keys, car was hastily washed, Windows dirty. When returning, they wanted a full tank, but I had received it with three quarters full, no inspection or walkthrough on arrival, then they tried seriously charging around $1200 for mileage, entered wrong in system
5.2 OkayMar 7 2019
Cons: I ended up having to pay more than double of the original rate, the car was discusting, and they did not want to accept my card after they told me I could pay with it